Editor's Perspective

3 Steps To Mobile Mastery: Grab Attention, Leverage Influencers, Integrate Smart Devices

During my visit to the Button TAP Conference last week, I came away with three major takeaways that I feel retailers should understand, regardless…

Will The Amazon Acquisition Be Good For Whole Foods?

Look, I understand why Whole Foods agreed to be acquired by Amazon — the traditional grocery industry is taking a beating from all sides. Competition from…

Whole Foods Becomes Lab For Amazon To Test Pricing Strategies

Even for a company that routinely generates big headlines, Amazon made quite a splash with its purchase of Whole Foods in June. The retailer got even more…

The Home Depot And Google Voice-Activated Shopping: A Not-So-Odd Couple

When Walmart partnered with Google Home in August, it added competition to a voice-activated shopping market that Amazon and its Alexa service had largely dominated. While it was…

Win Millennials’ Hearts: 6 Things Retailers Can Learn From Glossier

We’ve written endless stories about successful and innovative retail companies disrupting the industry here at Retail TouchPoints. Yet in my humble opinion, none…

Is The Future Of Fashion Gender-Free?

What do Zara, Target, H&M and Toys “R” Us have in common? All four retailers have embraced gender neutrality in one form or another. During the…

Post-Merger Culture Clashes Can Imperil Innovation

The very nature of a successful startup is that it offers something different from the status quo. That difference can be in…

Nike Shows No Brand Is ‘Too Good’ For Amazon

With Amazon capturing national attention with the acquisition of Whole Foods Market, the e-Commerce giant managed to keep its potential new partnership with another high-profile…

Let’s Get Social: How To Engage With Different Generations

With sometimes wildly different preferences among members of the three “older” generations — Gen X, Baby Boomers and Millennials — and the…

Will Walmart’s Innovation Strategies Pay Off?

I admit it: I am not a regular Walmart shopper. Part of the reason is there literally are no Walmart stores near my home…

The Missing Piece In The Retail Technology Stack: Human Beings

A Facebook friend of mine recently published a retail-related rant about the poor service she received while shopping for shoes at a…

Alexa: Retail’s Next Friend…Or Foe?

“Alexa, what’s the weather like today?” “Alexa, add coffee to my shopping list.” “Alexa, play David Bowie.” If you asked me a…

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Editor's Perspective

3 Steps To Mobile Mastery: Grab Attention, Leverage Influencers, Integrate Smart Devices

Will The Amazon Acquisition Be Good For Whole Foods?

Whole Foods Becomes Lab For Amazon To Test Pricing Strategies

The Home Depot And Google Voice-Activated Shopping: A Not-So-Odd Couple

Win Millennials’ Hearts: 6 Things Retailers Can Learn From Glossier

Is The Future Of Fashion Gender-Free?

Post-Merger Culture Clashes Can Imperil Innovation

Nike Shows No Brand Is ‘Too Good’ For Amazon

Let’s Get Social: How To Engage With Different Generations

Will Walmart’s Innovation Strategies Pay Off?

The Missing Piece In The Retail Technology Stack: Human Beings

Alexa: Retail’s Next Friend…Or Foe?

AI at a Crossroads: Leadership, Ethics, and ROI

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

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