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Subscription Pro Tips: Encourage Loyalty and Long-Term Relationships by Making it Easy to Cancel

At What Goes Around Comes Around, Store Designs Reflect Founders’ Passion for Luxury Vintage Resale

Retailers: Leverage Customer Data to Navigate Lower Spending Due to Inflation

Forrester: Seek New Revenue Sources to Avoid Commodity Price Wars

Subscription Commerce Snapshot: Discounts are Out, Content and Community Are In

Macy’s vs. HBC: Two Different Takes on the Ecommerce Spinoff

Subscription Pro Tips: Encourage Loyalty and Long-Term Relationships by Making it Easy to Cancel

Supply Chain Impacts, Understaffed Stores Create Customer Loyalty Challenges

At What Goes Around Comes Around, Store Designs Reflect Founders’ Passion for Luxury Vintage Resale

Retailers: Leverage Customer Data to Navigate Lower Spending Due to Inflation

Forrester: Seek New Revenue Sources to Avoid Commodity Price Wars

See Wee Homes Opens Interior Décor Boutique to Support Charleston Community

Real estate firm See Wee Homes has launched a home décor boutique storefront at a…

Kohl’s Ends Sales Talks With FRG, Citing Uncertain Retail and Financial Environment

Kohl’s is off the sales block following the end of talks with Franchise Group (FRG),…

Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Back in 2016, Ron Johnson was asked in a fireside chat at Shoptalk about the…

Leveraging Customer Insights to Drive Personalization – A Retail Perspective

Marketers operate in an environment that is being constantly disrupted. The impact of empowered consumers, evolving technology, and intense competition is…

Wayfair Participates in Autonomous Trucking Pilot Along Dallas-Houston Corridor

Home furnishings retailer Wayfair will be part of a six-week autonomous delivery pilot this July…

Impulse: How Brands Can Enable Casual Commerce in Digital

Digital marketers today love to talk about the customer journey. While badly overused, this term…

Bed Bath & Beyond Promotes Two Executives to Top Finance Positions

One day after announcing the departure of CEO Mark Tritton, Bed Bath & Beyond has…

Rakuten Advertising Enhances Influencer Management With Mavrck Partnership

Rakuten Advertising has entered into a partnership with influencer marketing platform Mavrck that will expand…

H-E-B Edges Out Amazon, Walmart as Americans’ Favorite Online Grocer

H-E-B narrowly defeated second-place Amazon and third-place Amazon Fresh as the top-ranked ecommerce grocer in…

H&M, Google Cloud Partner to Draw on Store, Online, Brand and Supplier Data to Boost CX

H&M will work with Google Cloud’s computing services to improve its customer experience and supply…

Amazon to Share Shopper Insights from its Grocery Stores with Brands

Amazon has rolled out a new store-based analytics service that will give brands insights into…

Ready to Elevate Your CX? Consider a Contact Center Upgrade to CCaaS

Just how much do people value a high-quality customer experience (CX) nowadays? According to research…

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How Samsung is Removing Friction from Retail Experiences

Can Digital Twins Solve Retail’s Fit Problem?

What Makes Italic’s Marketplace Shine?

How to Feed the UGC Machine

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The 2022 Holiday Planning Guide for Retailers

Building Your Geofencing Business Case

The Retailer’s Step-By-Step Guide to Using Enhanced Product Attribution Data

2022 Holiday Outlook: Expert Perspectives on the New ‘Next Normal’

2022 Premium Loyalty Data Study: How to Keep Your Customers Engaged When Loyalty Standards Are High

Latest Report
A New World of Workforce Management: Using the Right Tech to Respond to Leaner Staffs

A New World of Workforce Management: Using the Right Tech to Respond to Leaner Staffs

Whether because of COVID lockdowns and the Great Resignation or newer headwinds like rising inflation and a looming economic downturn, retail’s ongoing labor shortage doesn’t look like it’s going...

CommerceNext 2022

TouchPoints TV

Harnessing the Power of Personalization

As consumers, we all expect seamless and personalized experiences. But our expectations and what we actually get from brands and retailers do not always see eye to eye. Netcore Cloud and UNBXD are changing that. Hear how they’re helping…

Lights, Camera, Livestream!

Unpacking Commerce Complexities

Bringing Cutting-Edge Tech to the Store

How goodMRKT is Making a Retail Impact

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How to Organize Your Data to Reach Your Personalization Goals

The Tao Of DAOs

What Role Can Computer Vision and AI Play in Loss Prevention?

Latest Research
Retailers Reconfigure Stores for an Ever-More-Digital World

Retailers Reconfigure Stores for an Ever-More-Digital World

Physical store operators have had to manage the reopening of shuttered stores — and then scramble to find enough employees to adequately staff those stores in a suddenly tight...

Opterus Updates its Platform for Greater Control Over Task Management

SmartSense by Digi Helps Retailers Achieve Real-Time Product Traceability

Bluecore Helps Retailers Enable Personalized Mobile Messaging

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