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Retail Reset

A Virtual Forum Addressing COVID-19 Recovery Strategies

Why Essential Retailers’ Online Sales Bonanza May Not Produce Big Profits

Charlie O'Shea on Retail Reset

Essential retailers including Target, Walmart and Costco have seen dramatic online sales increases since the pandemic began, but Charlie O’Shea, Senior Retail Analyst at Moody’s, warns they may not translate into actual profits. More purchases of low-margin products, combined with the higher fulfillment costs of delivery and curbside pickup, could eat into these retailers’ gains. Hear more about COVID-19’s impact from this veteran Wall Street analyst.

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Q1 is a pivotal time for retail, with experts analyzing holiday sales and forecasting trends. View the full lineup of the Retail Trendcaster video series for insights on consumer spending, AI, personalization, social commerce, and more—helping you focus on what truly matters in 2025.

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