Data & Analytics

Mytheresa Personalization Push Drives Uptick in Conversions, Engagement

Luxury online fashion retailer Mytheresa has improved add-to-cart and conversion rates as well as reduced mobile bounce rates and increased newsletter signups…

Ferragamo Aims to ‘Strengthen its Bond’ with Customers Through New CX Platform

Italian luxury brand Salvatore Ferragamo has partnered with Medallia to improve the customer experience across its international network of ecommerce sitesand 654…

‘A Reckoning for the Advertising Industry’: The Death of Third-Party Tracking Opens New Opportunities for Retailers

A new era of advertising is taking shape. Driven by growing consumer concern over how their personal data is being collected and…

How CBD Brand Beam Uses Interactive Quizzes to Educate Consumers and Boost Conversions

The CBD industry has seen explosive growth in recent years, especially in the booming wellness sector. U.S. consumers spent an estimated $14.9…

The Acceleration of Retail 4.0 Amid COVID-19

The elements of Retail 3.0 — marketing personalization, contextual relevancy and customer data-fueled brand-retailer collaboration — have largely become part of our reality. Up…

Vulnerability – The Most Important Customer Trait Brands Don’t Know They’re Missing

There have been a lot of challenges for retails brands in the past year — from considering the viability of brick-and-mortar stores…

Toucan Toco Helps Both Franchisors and Franchisees Access Operational Insights

Toucan Toco has launched its fully interactive franchise analytics solution in North America. The data dashboard aims to provide franchise networks with…

Juganu Provides Customer Insights and Enhanced Safety Through Smart Lighting

Smart lighting company Juganu has launched a network technology-powered connected lighting system called “The Foam.” The Foam was designed to make retail…

Carrefour Franchisee in UAE Automates Online Order Fulfillment

Majid Al Futtaim, the exclusive franchisee of French hypermarket chain Carrefour in the United Arab Emirates, has opened a fully automated micro-fulfillment…

The Future of Retail: Enriching the Customer Experience via Conversation APIs

As COVID-19 quickly spread in early 2020, the retail industry was among the first to be affected. But unlike hard-hit sectors such…

How Constellation Brands is Using DTC Tactics to Take its Wholesale Business Omnichannel

Constellation Brands — home to top beer, wine and spirits brands including Corona, Modelo Especial, Kim Crawford, Meiomi and SVEDKA Vodka —…

In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce…

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Data & Analytics

Mytheresa Personalization Push Drives Uptick in Conversions, Engagement

Ferragamo Aims to ‘Strengthen its Bond’ with Customers Through New CX Platform

How CBD Brand Beam Uses Interactive Quizzes to Educate Consumers and Boost Conversions

The Acceleration of Retail 4.0 Amid COVID-19

Vulnerability – The Most Important Customer Trait Brands Don’t Know They’re Missing

Toucan Toco Helps Both Franchisors and Franchisees Access Operational Insights

Juganu Provides Customer Insights and Enhanced Safety Through Smart Lighting

Carrefour Franchisee in UAE Automates Online Order Fulfillment

The Future of Retail: Enriching the Customer Experience via Conversation APIs

How Constellation Brands is Using DTC Tactics to Take its Wholesale Business Omnichannel

In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

Multimodal Commerce: New Era of Online Shopping

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