The Retail TouchPoints Network

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Subscription Pro Tips: Encourage Loyalty and Long-Term Relationships by Making it Easy to Cancel

At What Goes Around Comes Around, Store Designs Reflect Founders’ Passion for Luxury Vintage Resale

Retailers: Leverage Customer Data to Navigate Lower Spending Due to Inflation

Forrester: Seek New Revenue Sources to Avoid Commodity Price Wars

Subscription Commerce Snapshot: Discounts are Out, Content and Community Are In

Macy’s vs. HBC: Two Different Takes on the Ecommerce Spinoff

Virtual Store

Charlotte Tilbury Steps Further into the Metaverse with Virtual Group Shopping

Beauty brand Charlotte Tilbury has become the first retailer to debut the new Shop with Friends ecommerce functionality from Obsess, which allows…

How American Girl is Bringing its Flagship Store Experience to the World — Virtually

For the most part, ecommerce the world over presents in the same standard format — whether it be high-end jewelry or groceries,…

Realistic Showrooms and Associate-Powered Chat Bring BoConcept’s Physical Store Online

Ecommerce presents a unique challenge for BoConcept due to the retailer’s focus on a modular product portfolio — a powerful differentiator from…

How Virtual Stores Bring the Joy of Discovery to Online Shopping

The joy of serendipitous discoveries that comes from shopping IRL has proven an elusive experience to replicate online — until now. The…

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Leveraging Customer Insights to Drive Personalization – A Retail Perspective

Supply Chain Impacts, Understaffed Stores Create Customer Loyalty Challenges

Streamline Product Data Management to Maximize Multichannel Growth

From Merchant-Centric to Customer-Centric: How to Transform Online Product Discovery

The 2022 Holiday Planning Guide for Retailers

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CommerceNext 2022