surveys

12 Restaurant Brands Choose Cloud-Based Loyalty Platform

What do restaurants including Smashburger, El Pollo Loco, Pieology and Veggie Grill all have in common? They are part of the dozen…

How SMS Has Redefined Customization In The Retail Market

The development of new software and devices continues to expand the broad measure of consumer reach. And what was once considered impossible…

Yankee Candle Smells Success With Improved Survey Strategies

More than two thirds (41%) of best-in-class organizations incorporate Voice of the Customer (VoC) as a formal part of their business plans,…

Warby Parker Taps Internal Surveys To Drive Innovation And Growth

Since the inception of Warby Parker in 2010, the multichannel eyewear retailer has evolved from a small startup to a nationally recognized…

City Farmers Takes A Scientific Approach To Pricing And Promotions

Best-in-class retailers are collecting and analyzing data in real time to make more efficient decisions — especially around pricing and promotions. Because…

Don’t Lose the Human Touch: 69% of Shoppers Prefer Speaking With Live Agents

The 2021 Holiday Ecommerce Guide: Key Actions to Boost Success This Peak Season

Boost Productivity by Managing and Mitigating the New Stresses on Store Associates

Digitization of Daily Life Continues in 2021

56% of Consumers Plan to Host (and Grocery Shop for) Holiday Celebrations

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