store associates

Cabela’s Seeks Video Feedback To Capture Range Of Customers’ Emotions

Cabela’s has partnered with shopper experience optimization solutions provider InMoment to transform the outdoor brand’s customer engagement strategy. By deploying the InMoment…

Pirch Enhances Showroom Experience With Multi-Function Tablets

Luxury home appliance retailer Pirch has taken customer engagement to a new level by integrating Microsoft Surface Pro 4 tablets into the…

Salesfloor Releases Storefront To Localize E-Commerce Shopping For Big Box Brands

Salesfloor, a technology platform designed to enable consumers to shop online with their local store associates, has unveiled its Storefront for Stores…

Apple Stores Renovate, Rebrand And Rename Employee Positions

Rarely one to stay in the same place before trying out a new concept, Apple is making some tweaks to its brick-and-mortar…

Voice-Controlled Wearables Support Heads-Up Engagement At The Container Store

The Container Store, a retailer that has long embraced an employee-first culture based on real-time interactions, has made customer service and internal…

Will Macy’s AI-Powered Mobile App Be Friendly Tech — Or The Terminator?

There’s no question IBM’s Watson is smart. After all, it beat the pants off the best-of-the-best Jeopardy contestants. But is it smart…

Ace Hardware Celebrates A Decade Of High Customer Satisfaction

For the 10th consecutive year, Ace Hardware ranked “Highest in Customer Satisfaction among Home Improvement Retail Stores,” according to the J.D. Power…

Why It Makes Sense For Retailers To Go All-In With BYOD

More people around the world have smartphones than ever before. As a society we have come to depend on mobile devices. In…

Store Associates Continue To Be Overlooked Despite Rising Tech Investments

As retailers continually focus more on technology to bolster their omnichannel efforts, with 87% of retailers expecting their technology costs to increase…

Steven Alan Switches Strategy To ‘Mobile-First’ Even Within Its Stores

With mobile spending in November and December 2015 increasing 59% from the same period in 2014, reaching $12.7 billion, it’s ever-clearer that…

Bon-Ton Stores Hiring 13,000 Seasonal Associates For 2015 Holidays

The Bon-Ton Stores will hire 13,000 associates for the coming holiday season at its 270 stores, which include the Bon-Ton, Boston Store,…

Lakeshore Learning Materials Taps Aptos To Streamline Store Operations

Lakeshore Learning Materials, a developer and retailer of educational materials for children, has selected Aptos (formerly known as Epicor Retail) to help…

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