sales associates

Survey: Associate Interactions Boost Transactions And Repeat Purchases

A common modern retail myth is that customers do not want sales associates to approach or interact with them unless they are…

Hudson’s Bay Cuts 265 Jobs

Hudson’s Bay Company (HBC) is cutting 265 jobs in its corporate offices in Toronto and New York as part of a company-wide…

Get People Back In The Store Now: Old Solutions For The New Age Of Shopping

The success of e-Commerce giants has made underperforming brick-and-mortar retailers believe that the answer to all their problems lies in moving their…

Secrets Behind A Digitally Modernized Sales Staff In The Omnichannel World

The retail landscape has seen dramatic changes. Online brands are opening physical stores, brick-and-mortar retailers are creating seamless experiences online, printed catalogs…

Fast-Fashion Retailer Boosts Sales With Real-Time Big Data Analysis

Sales representatives that leverage data on a day-to-day basis can increase revenue productivity by 17%, according to Gartner. However, many retailers still…

Mobile POS: Changing The Way Retailers Think About Payment

This is Part III of Retail TouchPoints’ payment update, a three-part report uncovering the latest developments in EMV, mobile payment and mobile…

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