retail success stories

BuildDirect Crowdsources Data To Repair Broken Home Improvement Supply Chain

Only 15% of retailers and manufacturers have access to the data they collect across their extended supply chains, illustrating just how complex…

#RIC16: Mizzen+Main Relies On Personal Touch To Develop Nationwide Presence

Building a retail company carrying exclusively American-made products can be a gamble due to the time and costs required to make it…

Target Supports ‘Endless Aisle’ Evolution With Three New Fulfillment Centers

While the customer-facing e-Commerce site is vital to an omnichannel retailer’s success, it is supply chain and fulfillment optimization that serve as…

Zappos Takes Action On Sustainability With Carbon Offset Purchases

Earth Day has recently passed, but Zappos is seeking to make an impact toward promoting sustainability that goes beyond a single date….

PetFlow Online Redesign Focuses On Relationship-Building With ‘Pet Parents’

PetFlow, a retailer of specialty pet food and supplies, has revamped its e-Commerce store as part of an overall push to build…

In-Person Interactions Rev Up Advance Auto Parts Rewards Program

For the third year in a row, Advance Auto Parts is pulling out all the stops to bring attention to its Speed…

‘Ace Is The Place’ That Delivers Comical Twists On Iconic Ad Campaign

Ace Hardware has launched an advertising campaign that puts a twist on its familiar “Ace Is The Place” theme song. While the…

Godiva Increases Conversion Speed 300% With Shoppable Content

Content-driven marketing is a key ingredient in Godiva’s brand experience. The chocolate retailer, which operates online and in more than 450 boutiques…

Woodman’s Markets Grows Online Sales by 250% With E-Commerce Ordering

Consumer interest in online grocery ordering is on the rise. A 2015 survey by Nielsen showed that one-quarter of global respondents are…

E-Commerce Personalization Strengthens Mud Pie Sales By 120%

With both wholesale and direct-to-consumer business models as well as three distinct product categories, Mud Pie had a pressing need to personalize…

Shinola Leverages Live Chat Capabilities To Boost Conversion Rates 1,600%

In looking to engage with consumers at every point in the decision-making journey, watch and bicycle retailer Shinola implemented the Moxie Digital…

St. Frock Achieves 480% Return on Social Spend With Ad Retargeting

When online fashion retailer St. Frock decided to double down on its social media strategy, it expanded on a plan to re-engage…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.