Groupe Yellow, a Canadian family footwear retailer, has selected the Epicor Software SaaS for Retail solution to support retail operations. The Epicor…
Retailers typically use feedback from surveys and email questionnaires to gauge consumer sentiment. But as consumers continue to use Facebook and Twitter…
Retailers who personalize the shopping experience have a better chance of building a meaningful relationship with consumers. With a focus on localized…
In an effort to assess the increasingly important concept of customer loyalty, Aberdeen Research recently previewed its upcoming study, focused on re-examining…
Focused on providing online customers with an enhanced service offering, 1800Flowers.com will tap Howcast’s technology to give customers quick answers to commonly…
By Nick Godfrey, Partner, Customer Portfolios It looks like the Thanksgiving weekend passed rather successfully and uneventfully as Black Friday took in…