8 years ago TouchPoints TV at #NRF14: Scott Knaul, SMK Workforce Solutions The retailers able to deliver a consistent customer experience are the ones that are able to succeed, Knaul noted. Specifically around workforce…
8 years ago TouchPoints TV at #NRF14: Curt Bimschleger, GENCO Bimschleger shared his insights on the importance of effective omnichannel returns processes. Retailers today are asking for all-in-one facilities that include fulfillment…
9 years ago TouchPoints TV at #NRF14: Michael Colaneri, AT&T Mobility is at the top of the list, then integration and analytics, according to Colaneri. “Mobility is a little more than just…
9 years ago TouchPoints TV at #NRF14: Atul Jalan, Manthan Systems Jalan discussed the future of analytics at a Big Idea session during NRF 2014. “Information has become intelligent,” he explained. The Manthan…
9 years ago TouchPoints TV at #NRF14: Russell Young, Stratacache “Over the past couple years, retailers have been spending a lot of time trying to identify with themselves – What channels are…
9 years ago TouchPoints TV at #NRF14: Lori Schafer, SAS Retailers need to innovate, innovate, innovate, said Schafer. They must understand what’s coming. If they were not the early adopters, they must…
9 years ago TouchPoints TV at #NRF14: John Thrailkill, The Container Store One of the best companies to work for, according to Fortune Magazine, The Container Store is seeking “simplification” in the way store…
9 years ago TouchPoints TV at #NRF14: David Dorf, Oracle Retail “We don’t use the term ‘omnichannel,’ we use the term ‘Commerce Anywhere,’” noted Dorf. Commerce Anywhere is a connection between applications to…
9 years ago TouchPoints TV at #NRF14: John Hnanicek, Charming Charlie Last year Charming Charlie opened 50+ stores in the U.S., with more planned for 2014. The company recently launched a loyalty program…
9 years ago TouchPoints TV at #NRF14: Jay Yanko, Verizon Enterprise Solutions For Verizon, the three pillars of omnichannel retail are cloud, mobility and security. In recent weeks, security especially has become a hot…
9 years ago TouchPoints TV at #NRF14: Linda Palanza, OneView Commerce OneView Commerce announced a partnership with hybris Software to “allow retailers to base their entire business from in-store and web on one…
9 years ago TouchPoints TV at #NRF14: Todd Berner, Zebra Commerce “Mobility is a revolution,” said Todd Berner, VP of Zebra Commerce. “It has been around for a while, but it’s really starting…