ken hughes

RICE 2022: Why Retailers Should Apply ‘Love Languages’ to Improve Customer Relationships

The key to a consumer’s heart involves much more than offering convenience or an appealing product assortment, according to Retail Innovation Conference…

What’s Missing in Digital Engagement? Consumer Behavioralist Says it’s Authentic Connection

Ken Hughes has become a fixture on the retail speaker circuit thanks to his in-depth research on consumer behaviors. He is a…

Lining Up For Success: The Psychology Of The Queue

As our economies re-open post-pandemic, consumers are experiencing more queues and limits than ever before related to store and service interactions. The…

International Women’s Day Messaging: Avoid A Backlash Against ‘Pinkwashing’ And Pandering

Celebrated on March 8 every year, International Women’s Day is dedicated to honoring women’s achievements throughout history, and forging connections between women…

#RIC18: 17 Quick Quotes Provide Taste From Smorgasbord Of Retail Topics

The 2018 Retail Innovation Conference featured more than 50 retail industry executives and experts speaking on a wide range of the hot…

#RIC18: Unlocking The Secrets Of Gen Z Shoppers

Retailers are engaged in a “race for relevance” as they try to meet the needs not only of Millennials but the generations…

Want To Reach Gen Z? Learn To Speak ‘Phygital’

Q&A with Ken Hughes, Shopper Behaviouralist and Keynote Speaker In this Q&A, Shopper Behaviouralist Ken Hughes shares his unique insights on the…

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2024 Predictions Report: 15 Experts Reveal Top Tech & Trends

Ingredients for Holiday Marketing Magic: Agility, Creativity and Personalization

For 65% of Consumers, Companies’ Sustainability Profile Influences Purchase Decisions

Turn Payments into a CX Differentiator with BNPL, Digital Wallets and Better Orchestration

ken hughes

RICE 2022: Why Retailers Should Apply ‘Love Languages’ to Improve Customer Relationships

What’s Missing in Digital Engagement? Consumer Behavioralist Says it’s Authentic Connection

Lining Up For Success: The Psychology Of The Queue

International Women’s Day Messaging: Avoid A Backlash Against ‘Pinkwashing’ And Pandering

#RIC18: 17 Quick Quotes Provide Taste From Smorgasbord Of Retail Topics

#RIC18: Unlocking The Secrets Of Gen Z Shoppers

Want To Reach Gen Z? Learn To Speak ‘Phygital’

2024 Predictions Report: 15 Experts Reveal Top Tech & Trends

Ingredients for Holiday Marketing Magic: Agility, Creativity and Personalization

For 65% of Consumers, Companies’ Sustainability Profile Influences Purchase Decisions

Turn Payments into a CX Differentiator with BNPL, Digital Wallets and Better Orchestration

How to Grow Your Retail Business with Connected TV

NY NOW: The Winter Market

NRF: Retail’s Big Show 2024

Prosper Show

Shoptalk 2024

Responsible Business USA 2024

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