holiday 2019

Global Digital Sales Grew 8% During Holiday 2019, Hitting $723 Billion

Holiday digital spending jumped 8% compared to the rest of 2019, reaching $723 billion worldwide, according to data from Salesforce. Mobile once…

Harris Poll Survey: 82% Of Shoppers Say Retailers Should Reduce Returns To Boost Sustainability

Shoppers are increasingly aware of returns’ environmental impact, and they want retailers to fix the problem: 82% of e-Commerce customers say that…

4 Last-Minute Tips To Mitigate Holiday Returns Challenges

For retailers, the morning-after New Year’s hangover has nothing to do with alcohol and almost everything to do with returns. In fact,…

Mastercard: Holiday E-Commerce Sales Jump 18.8%, Far Outpacing 1.2% In-Store Revenue Growth

As the first of many holiday season sales results come in, it appears e-Commerce continues to be a chief driver of overall…

BOPIS Blossoms As Holidays Hit The Home Stretch

Black Friday has come and gone, but retailers can’t afford to rest on their laurels: seven of the year’s busiest shopping days…

Amazon Pilots Temporary Warehouse Storage Service For Faster Holiday Deliveries

Amazon is testing a new inventory storage service, designed to help meet holiday demand and its next-day shipping commitment without overcrowding its…

Shoppers Don’t See ‘Black Friday’ Or ‘Cyber Monday’ — They See A Weekend Of Deals

Cyber Monday sales hit $9.4 billion this year, up 19.7% from 2018, topping the $7.4 billion sold on Black Friday, according to…

Mobile Dominance: Smartphones Generate 61% Of Black Friday E-Commerce Traffic

Black Friday online sales reached a record $7.4 billion, up 19.6% from 2018, with the average order value (AOV) rising 5.9% to…

Best Buy Expects Strong Holiday Quarter, But Dollar Tree Struggles With Tariff Impacts

The U.S.-China trade war and its associated tariffs are hanging over virtually all retailers’ heads this holiday season, but different retailers are…

American Girl Debuts Interactive Micro-Experiences At NYC Flagship

Specialty toy brand American Girl has unveiled two new in-store micro-experiences in its New York City flagship store in Rockefeller Plaza with…

Harry & David Enhances Mobile Speed, Personalization For Holiday 2019

Harry & David is unveiling a variety of new digital capabilities for the holiday season, traditionally the retailer’s busiest time of year….

Holiday 2019 Predictions: Retailers Have High Expectations Despite Shortened Selling Season

Losing six days between Thanksgiving and Christmas isn’t putting a damper on holiday spending plans: the average shopper is planning to spend…

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