experience

ESW Acquires Scalefast to Bolster Cross-Border Commerce Solutions

DTC ecommerce solution provider ESW will acquire Scalefast, an end-to-end ecommerce company, in a deal that is expected to close by mid-year…

From Delivering Data-Driven Experiences to Fighting Online Fraud: 5 Can’t-Miss #CCS22 Sessions

It’s no secret that the modern shopper’s expectations are higher than ever before, and that means retailers are competing for their business…

How YETI is Giving Shoppers a Better Product View Online — Right Down to the Seams

The lines between ecommerce and brick-and-mortar are continuing to blur, and shoppers expect a similar experience — right down to getting a…

Stitch Fix Hires Amazon Executive as Chief Product Officer

Stitch Fix has hired Sharon Chiarella as Chief Product Officer, effective March 29. Chiarella, who is currently VP of Community Shopping at…

The Post-COVID Store: How to Tap the Pent-Up Need for Interaction Without Sacrificing Safety

The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will be as much about…

Rethinking Post-COVID Shopping: ‘Retailtainment’ and Enhanced Omnichannel Experiences

COVID has pushed retail supply chains to their limits, from the initial stock-up period at the start of the pandemic to the…

Beyond Parking: Planning Lots For Curbside, Events And Additional Use Cases

The mass adoption of curbside pickup during the pandemic has changed the role of the parking lot as retailers work to accommodate…

Lululemon Expands ‘Omni Guest Experiences’ With Home Fitness Company Purchase

lululemon athletica has entered into a definitive agreement to acquire MIRROR, an in-home fitness company offering an interactive workout platform with both…

David’s Bridal Creates Chief Digital Experience Officer Position

David’s Bridal has promoted Lizzy Ellingson to the retailer’s new Chief Digital Experience Officer role. Ellingson will oversee the digital transformation of…

Bed Bath & Beyond Adds Experiences To Wedding Registry Options

Bed Bath & Beyond has launched a new Wedding Registry category, Gift Experiences, in partnership with VEBO, an experience platform. The additional…

Study: 33% Of In-Store Purchases Start Online — And 25% Of Online Purchases Start In-Store

It shouldn’t surprise anyone that online activity influences consumers’ brick-and-mortar purchases, but the traffic isn’t all one-way. While one in three in-store…

Balance Convenience And Experience To Create The Ultimate Holiday Destination

Despite the growing dominance of mobile, shoppers still enjoy shopping in-store. What’s changed, however, is their expectations around the brick-and-mortar experience, according…

Leveraging Customer Insights to Drive Personalization – A Retail Perspective

Supply Chain Impacts, Understaffed Stores Create Customer Loyalty Challenges

Streamline Product Data Management to Maximize Multichannel Growth

From Merchant-Centric to Customer-Centric: How to Transform Online Product Discovery

The 2022 Holiday Planning Guide for Retailers

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