Deloitte Consulting

Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage

As the holiday shopping season approaches, retailers face increased pressure to facilitate a seamless and secure shopping experience. This is an opportunity…

NRF2019 Recap: Alibaba, Kroger, Walmart Supercharge Supermarkets; Target Store Investments Pay Off

The NRF 2019 Big Show filled New York City’s Javits Center with people (37,000 attendees) and exhibitors (800+) as well as several…

Answering The Question: Why Change Now?

At the recent Oracle Industry Connect event, I had the opportunity to learn about the digital transformation of Casey’s General Stores — the fourth-largest convenience chain…

The Mobile-Influenced In-Store Experience

Following is Part 1 of a 2-part feature examining the role of mobility in the in-store customer journey. This section looks at…

NFC Forum Launches NFC Special Interest Groups

Mobile payment education, acceptance and implementation continues to accelerate, especially in the Near Field Communication (NFC) technology sector. Recent estimates from Deloitte…

SeeMore Delivers Personalized Brand Engagement

Every merchant seeks to provide new, more enjoyable and engaging shopping experiences. Brick-and-mortar retailers especially want to provide these experiences via the…

Smartphones And Social Media Encourage Boost In Back-To-School Purchases

Retailers have geared up for the back-to-school season (BTS) by rolling out interactive marketing strategies, mobile applications, and new products to increase foot…

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