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Longchamp’s Art-Infused SoHo Store has been Redesigned with Hospitality in Mind

Google Brings Advanced AI Capabilities to Search, Including Virtual Try-On, Agentic Checkout

Authentic Buys Dockers for $311 Million, Plans to ‘Reimagine the Brand for a New Generation’

The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio

Roblox Bridges Virtual and Real-World Shopping with New Commerce Integrations

Dick’s Sporting Goods to Acquire Foot Locker in $2.5 Billion Deal

customer trust

Inconsistent Product Info Spurs Returns, Erodes Customers’ Trust

A significant majority (76%) of consumers have noticed inconsistent product content for the same product across channels, according to research from product…

Does Apple Pay Have A Trust Problem?

This holiday, more than half of shoppers said they would be interested in paying for a gift via their mobile device, according…

UPDATE: Target Focuses On Building Customer Trust Following Data Breach

UPDATE: On Friday, Dec. 27, 2013, Target revealed that encrypted PIN data was removed from its system during the data breach. However,…

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US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

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