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3 Ways to Benefit from the Inevitable Social Commerce Boom

How 7-Eleven’s Evolution Stores Power Innovation Chainwide

As Ecommerce Growth Continues, Retailers Turn ‘Steely-Eyed’ Gaze to Profitability

3 Predictions for the Future of Omnichannel

Subscription Pro Tips: Encourage Loyalty and Long-Term Relationships by Making it Easy to Cancel

At What Goes Around Comes Around, Store Designs Reflect Founders’ Passion for Luxury Vintage Resale

customer experience

Ready to Elevate Your CX? Consider a Contact Center Upgrade to CCaaS

Just how much do people value a high-quality customer experience (CX) nowadays? According to research by PWC, consumers are willing to pay…

Ritual Makes its Commitment to Transparency Literal With Flagship Store

Making the leap from a DTC brand to having a physical presence can be a smart move for an ecommerce pure play,…

The Home Depot Deploys 125,000 Multi-Function Associate Mobile Devices Chainwide

The Home Depot will roll out more than 125,000 new hdPhones to associates in order to improve both the worker and customer…

5 Ways Food Stores are Leading in Experience Innovation

Food shopping is a highly personal, and sometimes emotional, experience. For some, food aligns directly with their beliefs; for others, it’s a…

Moving into the Metaverse: Social Commerce Provides a Blueprint

Editor’s Note: Be sure to check out Part 2 of this series focusing on evolving consumer perceptions of the metaverse. The metaverse is a…

The Home Depot Enhances CDP to Personalize the Shopper Journey

Using a combination of online and offline data sourced from across its organization, The Home Depot will offer product suggestions designed to…

Influencers: A Secret Weapon for Tackling Supply Chain Challenges

As brands and retailers grapple with supply chain constraints, they can look to their creator partners to bridge the communication gap with…

How Brands Can Bridge the ‘Experience Gap’ to Engage Online Shoppers

Once the pandemic is over for good (thankfully), we’ll have the chance to process what happened over the past few years. This…

RICE 2022: How Brands Can Turn Their Unique Expertise into Memorable Value Propositions

As its name implies, Direct to Consumer (DTC) retail seeks to appeal directly to consumers with a brand they will recognize and…

Retail TouchPoints Reveals 2022’s 40 Under 40 Winners

Retail TouchPoints and design:retail have unveiled the 2022 slate of 40 Under 40 Award winners. Representing the entire retail realm — from…

RICE 2022: Social Commerce Success Hinges on Consistency and Friction-Free Shopping

Social commerce has quickly grown from a revolutionary idea to a mainstream concept, and the channel is expected to continue expanding to…

Foot Locker Deepens Relationship with Adidas as Both Retailers Focus on Digital Offerings

Foot Locker has entered an “enhanced” relationship with adidas in which the brands will work together to improve product innovation, create elevated…

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Supply Chain Impacts, Understaffed Stores Create Customer Loyalty Challenges

Streamline Product Data Management to Maximize Multichannel Growth

The 2022 Holiday Planning Guide for Retailers

Building Your Geofencing Business Case

The Retailer’s Step-By-Step Guide to Using Enhanced Product Attribution Data

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