chatgpt

Etsy Promotes Long-Time Insider to CEO Role in Leadership Transition

Etsy has named its current President and Chief Growth Officer, Kruti Patel Goyal, to succeed Josh Silverman as CEO, effective Dec. 31,…

PayPal Joins the ChatGPT Instant Checkout Bandwagon

[Update as of Oct. 28, 2025] PayPal plans to connect its global merchant network to OpenAI, creating a platform for tens of…

Why Stores Could Benefit from AI’s Reshaping of Ecommerce

Retailers will be forgiven if their heads are spinning after this turbulent year of near-constant shifts in the landscape thanks to both…

Agentic Commerce: The Inevitable, but Narrow, Future of AI Shopping

The future of shopping is supposed to look like this: you tell your AI agent — whether powered by ChatGPT or Perplexity…

As ChatGPT Focuses on Checkout, Google Hones its Shopping Experience

As consumers increasingly begin their shopping journeys with conversational AI tools like Google’s Gemini, ChatGPT and Perplexity, there’s been a growing sense…

There’s a Plague of Fake AI Reviews Coming – are Retailers Ready?

Nearly 95% of consumers check online reviews before purchasing a product or service. They provide a valuable signal of trust for buyers…

Walmart Becomes Latest Retailer to Join ChatGPT’s Instant Checkout

Walmart will join Shopify, Etsy and Salesforce in linking its online catalog with the new ChatGPT Instant Checkout, enabling its customers to…

Agentic Commerce Meets Retail ROI: How the Affiliate Model Powers the Future of AI-Led Shopping

When autonomous shopping agents start making product decisions on behalf of consumers at scale, the retail world will change forever. Retailers already…

Holiday Sales Predictions Vary, but One Thing is Clear — AI will be a Winner

Sales forecasts from Deloitte and Salesforce predict relatively rosy sales this holiday season, but not everyone is predicting a blockbuster holiday —…

From D2C to A2A: How Agentic Shopping is Rewriting Ecommerce Catalog Strategy

Imagine you’re searching for the best shoes for trail running in wet climates. Instead of starting on Google or Amazon, more consumers…

The Future of Agentic AI Ecosystems in Retail

Agentic AI, where autonomous agents perform actions on behalf of people, may be relatively new, but it’s advancing at a rapid pace….

Leading the GEO: Is your Team Ready to Come Out on Top?

Cutting-edge technologies like Google Lens and other search tools powered by mainstream LLM models are the new normal. With this, the traditional…

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