3 months ago Under Armour Appoints Hospitality Veteran as President and CEO Under Armour has appointed Marriott International President Stephanie Linnartz as its President, CEO and member of its board of directors following a…
8 months ago ‘Shopper Promiscuity’ Forcing Brands to Completely Reimagine How they Connect with Consumers By now we’ve all heard the news that brand loyalty is in decline. But Rebecca Brooks, CEO of market research consultancy Alter…
1 year ago Everyone’s Talking About the Supply Chain Slowdown. Here’s What Marketers Are Doing About it. Another unprecedented holiday season is upon us and there is a powerful sense of déjà vu in the air. For a brief…
3 years ago Lands’ End Extends Private Label Card Services Deal Lands’ End has signed a multi-year card services deal with Alliance Data Systems Corporation for its Visa co-brand and private label credit…
4 years ago #RIC19: Why Brand Love Is The Key To Cultivating Loyal, Frequent Shoppers Shoppers might not equate their love for a family member, significant other or friend with their feelings for a brand, but retailers…
4 years ago The New CX: How Technology Can Build Brand Loyalty For Retailers Of All Sizes We all know that person who is impossible to shop for — the rare coin aficionado, the stamp collector, the vintage comic…
4 years ago How Home Delivery Services Have Changed Shopping Behaviors And Brand Loyalties Home delivery is shaping the way businesses connect with their customers. Thanks to Amazon, the seismic shift in customer expectation and buying…
5 years ago Brand Loyalty Starts With Your Employees As a retailer, you already recognize the value of brand loyalty. After all, it costs five times more to acquire a new…
5 years ago Supercharging Brand Loyalty With Your Own Customer Data In an age when consumers are a click away from competitor offerings, brands are struggling to reinvent their entire approach to brand…
5 years ago A New Approach To Brand Loyalty: How To Stand Out In The Experience Age In this age of empowered, always-on consumers, loyalty is the ultimate signifier of a customer’s relationship with a brand and is a…
5 years ago Marketing To Millennials: Exclusive Q&A On Generational Brand Loyalty For retailers, the Millennial generation can be a tough nut to crack, as it is now the nation’s largest living generation (surpassing…
6 years ago NRF17 Sessions: The Benefits Of Radical Retailing From social to AI to VR, these sessions showed why retailers must be on the cutting-edge to engage and keep pace with…
Neiman Marcus Shares Insider Tips on Retiring Monolithic Tech and Embracing Modern, Composable Architecture