Zendesk, a provider of cloud-based customer service software, announced three new members to its Board of Directors: Caryn Marooney, VP of Technology Communications at Facebook; Michelle Wilson, former General Counsel Member for Amazon.com; and Elizabeth “Betsey” Nelson, the former CFO of Macromedia.
The new additions to the board bring Zendesk knowledge and experience in marketing, financing, communications and law, the company noted in a press statement. Further insight in these areas will allow the company to further enhance its customer service platform to boost overall customer engagement for its users.
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“Caryn, Betsey and Michelle know what it takes to turn growing companies into some of the most respected brands in the world,” said Mikkel Svane, founder and CEO of Zendesk. “Their talents will help us share our vision for bringing companies and customers closer together with even more people around the world.”
The company also announced two new members to its executive team to gain further leverage in customer engagement. Marcus Bragg — whose previous employers include Kyriba Corporation, Oracle and RightNow — has been hired as the Senior Vice President of Worldwide Sales and Customer Success. Anne Rainmondi, the former Chief Revenue Officer of TaskRabbit, will join Zendesk as the Vice President of People Operations.
