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Zappos Unveils Revamped Rewards Program

Zappos.com is launching Zappos VIP, an updated version of its Zappos Rewards loyalty program designed to gives customers access to improved perks using a simpler points system. Zappos VIP members will earn points at the same rate and value as Zappos Rewards members.

The retailer has removed tiers to create a program that allows all members to have access to perks including:

  • Free Next Day Business Day Shipping: No minimum purchase will be required to qualify for deliveries on the next business day;
  • Rapid Refunds on Returns;
  • Double Points For Prime Members: Amazon Prime Members will earn two points per every $1 spent on Zappos.com; non-members earn one point per $1 spent;
  • Additional Point-Earning Opportunities: Zappos VIP members can earn five points per day for logging in and 10 points for reviewing items they have bought; and
  • Bonus Points on Select Brands available during special promotional periods.

Members of Zappos’ current loyalty programs are already enrolled in the updated program.

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