Webinar Preview: Why Retailers Should Embrace Predictive Scheduling

On July 1, Oregon will become the first state to implement a predictive scheduling law, designed to protect retail and hospitality workers by requiring companies to offer them predictable and stable work schedules. Under the new law, employers cannot schedule employees to work within 10 hours following the end of a prior shift without the employee’s consent.

As more states and municipalities follow this path, retailers and hospitality companies alike must understand the technology and processes needed to comply with predictive scheduling legislation and better forecast their staffing needs.

Debbie Hauss, Editor-in-Chief of Retail TouchPoints, will moderate a webinar where three panelists will discuss:


  • The definition of predictive and flexible scheduling;
  • The impact of predictive/flexible scheduling solutions on retailers;
  • Why predictive scheduling is especially important for the modern retail workforce;
  • How retailers can prepare for predictive scheduling; and
  • State and local legal ramifications of non-compliance.

The webinar, titled: Predictive And Flexible Scheduling: What, When, Where & Why, debuts Wednesday, May 23, 2018 at 2:00 p.m. Eastern, and is sponsored by Kronos. The panel discussion of workforce management experts includes:

  • Mollie Lombardi, Co-Founder of Aptitude Research Partners;
  • Dr. Nathan D. Woods, Analytical Labor and Employment Expert Consultant at Edgeworth Economics; and
  • Bruce M. Steen, Chair of Labor and Employment Practice at Law, McGuireWoods, LLP.

Scheduling solutions drive consistency for retailers — 76% of retailers that use automated scheduling platforms say that once a schedule is posted, there typically won’t be any changes made by management, according to Aptitude Research Partners. In comparison, only 54% of retailers using manual scheduling say there won’t be any changes.

While transitioning to new scheduling technologies can be difficult and can come at a cost, flexible scheduling appears to drive results that benefit both employees and consumers. In fact, retailers with predictive scheduling processes in place are:

  • 1.6X more likely to cite engagement levels above industry average;
  • 81% more likely to have better customer retention than competitors; and
  • 1.8X more likely to have low turnover rates.

Register here to access the webinar, titled: Predictive And Flexible Scheduling: What, When, Where & Why, which goes live on Wednesday, May 23, 2018.

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