Hy-Vee will deploy a POS platform and solution suite from GK Software to enhance its omnichannel offerings. The software will provide the supermarket retailer with a single platform that can support multiple customer touch points, including self-checkout, mobile checkout, payments and click-and-collect e-Commerce.
The new system will be integrated with Hy-Vee’s existing infrastructure, and its flexibility means it can be expanded and adjusted to meet Hy-Vee’s future business needs. Additionally, the software is capable of incorporating other solutions, such as:
- OmniPOS: A platform for real-time omnichannel retailing services;
- TransAction+: A configurable payment processing solution; and
- Mobile Customer Assistant: A mobile app that offers Hy-Vee customers a number of features including self-scan.
“In today’s ever-changing retail environment, we recognize the need to deliver a cohesive customer experience,” said Luke Tingley, SVP of Information Technology at Hy-Vee in a statement. “By integrating software that will allow us to deliver innovations at a greater pace, we are better equipped to provide our customers with an outstanding experience.”
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