Chick-fil-A has announced that it is working with law enforcement and security experts to investigate suspicious activity involving payment cards used at several of its restaurants.
The fast food chain received initial reports from payment industry contacts on December 19 and is working to confirm whether a breach did, in fact, take place. However, security expert Brian Krebs indicated in an article that he first heard rumblings of a potential breach in November.
“We take our obligation to protect customer information very seriously,” the company shared in a statement. “We want to assure our customers we are working hard to investigate these events and will share additional facts as we are able to do so.”
If a breach has occurred, customers will not be liable for fraudulent charges on their accounts, according to Chick-fil-A representatives. The company also will arrange for free identity protection services, including credit monitoring. Customers who recently used credit and debit cards at Chick-fil-A locations are encouraged to monitor card activity and contact company representatives by calling 855-398-6439.
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