Executive ViewPoints

The Imperative of Ethical Packaging Practices for Preserving Consumer Trust

In today’s market landscape, ethical, political and environmental considerations increasingly sway consumer purchasing decisions, particularly when it comes to packaging. Studies indicate…

Four Ways Retailers can Boost Retail Media Network Profitability

Retail media networks (RMNs) are rapidly becoming one of the most lucrative digital ad formats, with predictions suggesting that by 2028, RMNs…

Why my Retail Finance Team Loves AI

For me, the great thing about working in finance is getting to make decisions that touch all aspects of the organization. Finance…

The Growing U.S.-China Ecommerce Rivalry will Make 2024 the Year of Commerce Media

Ecommerce continues to climb to new heights in the U.S., where recently released figures for Q4 2023 show that sales reached nearly…

AI and the Art of Non-Linear Customer Experience

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to…

The Global Reach and Sustainable Impact of Green RFID Technology

Businesses today are constantly looking for ways to improve their sustainability and reduce their carbon footprint. After all, studies show that consumers…

Retailers Must Adopt a Technology-First Strategy to Survive

We’ve all heard the analogy of the boiling frog: when a frog is put into a pot of boiling water, it will…

How Gen AI is Reshaping our Understanding of User Intent

As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how businesses understand user intent….

Why NPS Falls Short in Ecommerce, and the Case for Earned Growth Ratio as a Better Metric

Customer satisfaction and loyalty are paramount in today’s competitive ecommerce landscape, since customers have countless brands, retailers and marketplaces to choose from….

4 Strategies from the Most Visible Retail Brands

In today’s retail industry, marketers are under tremendous pressure to hone their strategies in order to elevate their digital presence above that…

The PR Perils of Inaccurate Sales Tax

It’s rare that sales tax issues make the news, and when they do, it’s generally not great for the seller. Earlier this…

Retailers Get Real with AI: Four AI-Powered Apps We’ll See this Year

We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study…

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Executive ViewPoints

The Imperative of Ethical Packaging Practices for Preserving Consumer Trust

Four Ways Retailers can Boost Retail Media Network Profitability

Why my Retail Finance Team Loves AI

The Growing U.S.-China Ecommerce Rivalry will Make 2024 the Year of Commerce Media

AI and the Art of Non-Linear Customer Experience

The Global Reach and Sustainable Impact of Green RFID Technology

Retailers Must Adopt a Technology-First Strategy to Survive

How Gen AI is Reshaping our Understanding of User Intent

Why NPS Falls Short in Ecommerce, and the Case for Earned Growth Ratio as a Better Metric

4 Strategies from the Most Visible Retail Brands

The PR Perils of Inaccurate Sales Tax

Retailers Get Real with AI: Four AI-Powered Apps We’ll See this Year

Feature Your Byline

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

The Advertiser Action Plan

Shoptalk 2025

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Outdoor Retailer Summer & ODI

CommerceNext

FUTR North America

Uncovering What’s Next in Retail

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