Executive ViewPoints

Interactivity is the new name of the game for a wide range of industries looking to better engage their customers. And where…

Every day, we hear about the future of brick-and-mortar and the changes retailers and REITs are making to stay relevant in a…

In the past decade, there has seemingly existed much ado about something termed as the ‘Internet of Things’ (IoT). Industry experts, technologists…

Over the last decade, consumers have demanded more choice — and retailers are delivering through the scaling power of online commerce. Yet…

Major retailers have shed more than $100 billion in market value in the past 10 years, according to Yahoo Finance. During this…

When thinking about a digital issue, it helps to frame it as a real-world one. So how are we to think about…

With stiff competition and an estimated 80% failure rate, there’s no time for mistakes when launching an e-Commerce business. From the very…

Today, you can’t have a conversation about the current state of retail without mentioning Amazon and the effect it’s had on the…

Email continues to be the little engine that could — while it’s a long-established channel, it continues to be an effective customer…

The struggle to stay competitive and exceed customer expectations in today’s retail landscape is palpable. For brick-and-mortar retailers, driving (and maintaining) in-store…