Editor’s Perspective

Let’s Get Social: How To Engage With Different Generations

With sometimes wildly different preferences among members of the three “older” generations — Gen X, Baby Boomers and Millennials — and the…

Will Walmart’s Innovation Strategies Pay Off?

I admit it: I am not a regular Walmart shopper. Part of the reason is there literally are no Walmart stores near my home…

The Missing Piece In The Retail Technology Stack: Human Beings

A Facebook friend of mine recently published a retail-related rant about the poor service she received while shopping for shoes at a…

Alexa: Retail’s Next Friend…Or Foe?

“Alexa, what’s the weather like today?” “Alexa, add coffee to my shopping list.” “Alexa, play David Bowie.” If you asked me a…

Jet.com Exec Shares 5 Tips To Survive And Thrive

Although only 2% of household goods are bought online and 8% of all goods are bought online, shoppers continue to find more…

The Not-So-Sexy Side Of Influencer Marketing

I’ve been writing about the benefits of influencer marketing for a few months now, but with these potential benefits come some serious issues that…

5 Ways To Amplify Your Brand’s Mobile Influence

Smartphones influenced 31% of the $3.39 trillion in total (online and offline) U.S. retail sales in 2016, according to Forrester Research. Not bad for…

Potential Bonobos Acquisition Shows This Isn’t Your Father’s Walmart

Walmart has undertaken quite a shift in its e-Commerce operations over the past year, with the $3.3 billion Jet.com acquisition, bringing aboard new execs and a whole new…

Can A Business Like United Recover From A Customer Service Nightmare?

I wish the airlines had even more competition than they already do, because I think too often, people are forced to choose…

Money Can’t Fix What’s Broken At Sears Holdings

The end is near, and I believe Q2 2017 will finally be the quarter when Sears Holdings files for bankruptcy and calls…

Retailers: If You’re Not On YouTube, Where Are You?

To mimic the words of Zoolander’s Mugatu, video is so hot right now. Well, video has been popular for some time, but videos for…

The Facebook Retail Reinvention

A few years ago retailers were lamenting their decisions to try to use Facebook as a commerce channel. A Business Insider article made the…

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Editor’s Perspective

Let’s Get Social: How To Engage With Different Generations

Will Walmart’s Innovation Strategies Pay Off?

The Missing Piece In The Retail Technology Stack: Human Beings

Alexa: Retail’s Next Friend…Or Foe?

Jet.com Exec Shares 5 Tips To Survive And Thrive

The Not-So-Sexy Side Of Influencer Marketing

5 Ways To Amplify Your Brand’s Mobile Influence

Potential Bonobos Acquisition Shows This Isn’t Your Father’s Walmart

Can A Business Like United Recover From A Customer Service Nightmare?

Money Can’t Fix What’s Broken At Sears Holdings

Retailers: If You’re Not On YouTube, Where Are You?

The Facebook Retail Reinvention

State of the Store: Exclusive Insights into Retailers’ 2026 Brick-and-Mortar Plans

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

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