Executive ViewPoints

Planning for the Marketing Rebound in a Post-Pandemic Era

Think back to last March 2020 (a scary thought for many): toilet paper was running scarce, emotions were on high, and consumers…

6 Trends that Point To a Holistic Approach to Ecommerce

2020 was a milestone year for ecommerce. Accelerated by lockdowns and social distancing, ecommerce growth that was expected to take years materialized…

Retail Strategy Tune-Up Time: Let’s Start with Pricing

For years, retailers have faced accelerating pressures on margins and profits as competition proliferated both online and in brick-and-mortar, as shoppers grew…

What we can Expect this Mother’s Day (Hint: It’s Going to be a BIG One)

The past year has been difficult. Many dealt with feelings of loss, defeat, and general unsettlement. It was not all bad, though….

Consumers and Merchants Should Look Before They Leap into BNPL Services

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Surges in online shopping during…

4 Ways to Improve Retail Customer Experience

With more consumers shifting a large majority of their buying activity to online and mobile due to health and safety concerns, an…

First Quarter Feedback for Grocery Retail: Insights from the Start of 2021

Besides trying to keep their stores sufficiently stocked, the biggest challenge for many grocery retailers in 2020 was trying to determine what…

Why Now is the Time to Invest in Retail Automation for the Future

The retail business is dwindling world over. Even before the pandemic, retailers were dealing with strong competition and declining profit margins. Now…