4 years ago Will Inventory Challenges be the ‘Grinch’ That Steals This Holiday? Since the early days of the COVID-19 crisis, consumers have experienced product shortages at their local retailers. Panic buying of household items…
4 years ago The Labor Shortage: Is Your Brand Simply Surviving or Thinking About its Long-Term Impact? First, it was the shutdowns. Then came the slow, staggered process of reopening. Now, most retail stores and restaurants are open again…
4 years ago Finding Success in the Latest Must-Have Fulfillment Model: Curbside Pickup Over the past 18 months, retailers have been working hard to figure out how they can continue to meet and exceed customer…
4 years ago How to Upgrade Stale Customer Experiences Customer experience and employee experience live in two different acronyms, CX and EX. That’s a problem. It means your organization is set…
4 years ago Beyond Background Checks: Adding Identity Verification to Your Hiring Process to Better Address Fraud Risk It’s no secret: The retail industry is in hiring mode. In addition to filling gaps left from the pandemic shutdown, retailers are…
4 years ago Don’t let your DTC get in between you and your customers Over the last few years, brands have been digitally transforming themselves to become more customer-centric. A big part of that effort has…
4 years ago Opinion: How Experiments Influence Customer Decisions in a Digital-First World As businesses aim to adapt and sharpen their skills in the digital-first world, they need new abilities to create business success. As…
4 years ago How Retailers Can Build ‘Forgivability’ to Survive a Cyberattack Ecommerce fraud exploded during the COVID-19 pandemic as online shopping gave cybercriminals more targets. The average volume of successful monthly fraud attacks…
4 years ago Exploring the Relationship Between Brands, Retailers and Agencies The digital transformation accelerated during COVID changed the way we live, work and play. As consumers adopted more and more digital technologies…
4 years ago The Profitability Challenge: Why SKU-Level Visibility Matters My days as a merchant are long over, yet I remain a retailer at heart. Having spent many moons in retail, with…
4 years ago The Effects of Amazon’s Inventory Restrictions on Third-Party Sellers The new Amazon inventory limitations (known as ASIN limitations) that came into effect in 2020, and the cumulative changes to ASIN limits…
4 years ago Supercharge Your Holiday Pricing with AI-powered Data Science Under any circumstances, the holiday season is a do-or-die time for retailers across virtually every segment. In 2021, the stakes are even…
The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience
Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion