Emerald Media Network

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Exclusive: Faire Surpasses 100K Members as Indie Retailers Seek Out Value, Variety

Listen Now: What U.S. SMBs Can Learn from Alibaba.com’s Playbook

How Retailers can Maximize the ‘Happy Accident’ of a Product Collaboration that Goes Viral

Bed Bath & Beyond will Return to Brick-and-Mortar Aug. 8 Complete with Iconic Coupons

UPDATE: Kizik Sues Skechers for Infringing on its Hands-Free Shoe Tech: ‘This is a Category we Created’

Forget About Gen Z — Overlooked Gen X Spends the Most, and will Through 2033

Executive ViewPoints

Assessing Marketer Readiness for the Privacy-First Digital Era

A major chapter of the digital era is morphing into a new one. From Google’s elimination of third-party cookies to Apple’s AppTrackingTransparency…

Contactless Voice Payment Technology: A Retail Strategy for Bringing Customers Back In-Store

Voice recognition technology has moved beyond the realm of checking the weather and playing music. Pandemic-fueled digital commerce is rapidly increasing the…

Empathy Won Out in 2020 — Now Can CXOs Close the Experience Gap?

With vaccines rolling out and restrictions rolling back, retailers are pivoting once again. Now, retail CXOs need to close the experience gaps…

The Death of Retargeting and the Advent of In-Session Marketing

Until recently, if you glanced at a digital advertisement while browsing online, chances are that ad followed you incessantly for days regardless…

Why Scaling Delivery Operations Goes Beyond Adding Drivers

Delivery volumes and expectations for rapid delivery have consistently grown for years, but 2020’s drastic increase in ecommerce demand could not have…

The Road from Brand Safety to Corporate Responsibility

Throughout 2020 and into 2021, brands have gotten accustomed to pivoting when the news cycle hangs on unprecedented events. We’ve seen advertisers…

The Secret to Safe, Profitable Pandemic-Era Retail? Look to Video Analytics

The COVID-19 pandemic has definitely made its mark on the retail industry, with more than 8,000 brick-and-mortar stores shutting down in 2020….

Creating Authentic, Personalized Experiences Gen Z Shoppers won’t Cancel

As digital natives, Generation Z has come of age steeped in a constant stream of news, updates, and content across the many…

The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but…

What’s Retail’s Next Revolution? Indoor Location Data

Most of us use our phone map apps every day, and we wouldn’t dream of using a paper map to find out…

Trunk Time may be Costing You

Does anyone actually like returns? Ecommerce retailers are looking for ways to minimize the bottom line impact of returns — some even…

How Businesses can Utilize Personalized Videos to Increase ROI

At this point, if you’re not using content personalization to engage your customers, your brand is in the minority. Advertisers in retail…

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