Executive ViewPoints

The Big Secret: Why the Most Important 3 Letters in Retail Recovery are ERC, Not PPP

As we all continue to cautiously progress from lockdowns and staggering COVID caseloads to something beginning to resemble normalcy, many SMBs and…

#TBT: Service Merchandise Was the OG Multi-Channel Shopping Experience

I have very vivid memories about Service Merchandise, a now-defunct business with a unique ordering process focused on catalog inventory. For a…

Increasing Efficiency for Remote Retail Teams

Having remote teams as a permanent part of company infrastructure wasn’t encouraged in most businesses before the pandemic. But we’ve since seen…

Overcoming the On-Demand Delivery Tradeoff: How to Keep Customers Without Cutting Profits

Even before the COVID-19 pandemic dramatically accelerated the growth of ecommerce and raised consumer expectations for seamless, almost instantaneous fulfillment, on-demand deliveries…

Consumers Take Control via Conversational Marketing: Why Personalization is Key

Conversational marketing enables marketers to build brand equity and improve campaign performance by transforming the customer experience through a combination of strategy,…

Cloud Native Value: Why Retailers Should Learn to do More With Less

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. If they…

Holiday Shopping in a Post-Pandemic Era: What Retailers Need to Know

As retailers prepare for the holiday shopping season ahead, many may be thinking that now is the time to start preparing, wondering…

Retail’s Future Requires a Shift from Mobile-First to Mobile-Only

If the last year has taught us anything, it’s that change and disruption are constant. Whether it’s coping with a disruptive event…

Data-Driven Techniques to Optimize Customer Experiences and Build Loyalty

The pandemic really shook up the retail sector. Retailers were suddenly either essential or nonessential, and those that remained open had to…

5 Reasons Why Your Business Should Focus on Customer Data

There’s no doubt that digital innovation is revolutionizing the retail landscape — just imagine that today, the average person produces some 1.7…

Four Steps to Know when Testing Enterprise Apps

Thanks to the trending demands of consumers and the acceleration by COVID, retail brands are rushing to improve their ecommerce experience. Easy…

Brick-and-Mortar no More? How Personalization and Supply Chain Automation are Driving Retail Resurgence

COVID-19 has fundamentally disrupted retail as we know it. With re-masking and a potential fourth wave coming, we aren’t out of the…

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Executive ViewPoints

The Big Secret: Why the Most Important 3 Letters in Retail Recovery are ERC, Not PPP

#TBT: Service Merchandise Was the OG Multi-Channel Shopping Experience

Increasing Efficiency for Remote Retail Teams

Overcoming the On-Demand Delivery Tradeoff: How to Keep Customers Without Cutting Profits

Consumers Take Control via Conversational Marketing: Why Personalization is Key

Holiday Shopping in a Post-Pandemic Era: What Retailers Need to Know

Retail’s Future Requires a Shift from Mobile-First to Mobile-Only

Data-Driven Techniques to Optimize Customer Experiences and Build Loyalty

5 Reasons Why Your Business Should Focus on Customer Data

Four Steps to Know when Testing Enterprise Apps

Brick-and-Mortar no More? How Personalization and Supply Chain Automation are Driving Retail Resurgence

Feature Your Byline

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

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