Executive ViewPoints

Conversational Commerce Guides all 5 Stages of the Retail Buying Journey

While shoppers might be strapped for cash given a 9.1% rise in consumer prices, it doesn’t mean they’re willing to give up…

Business Success Begins with Employee Training and Empowerment

Customer experience in retail is more important than ever before, but businesses are struggling to meet the expectations of the modern consumer….

How to Protect Against Rising Organized Retail Crime

Organized retail crime (ORC) is a growing concern for retailers of all sizes. Groups of professional thieves are systematically targeting retail establishments…

How to Ensure a Delightful CX this Cyber 5 Through Synthetic and Real User Monitoring

This year, the holidays are shaping up to be incredibly competitive, as ecommerce sales are predicted to climb up to 14%, compared…

Holiday Shopping 2022: How AI-Powered Guided Selling Creates Bespoke Customer Experiences

With the holiday season on the horizon, brands are looking to gain an advantage over industry competition. Considering many customers will be…

Four Ways to Stay Agile this Holiday Season

If retailers were starring in a movie this holiday season, it would be synonymous with the classic Tim Burton musical, The Nightmare…

TV Commerce: 3 Ways to Make Shopping Click for Consumers

Selena Gomez fans may love her wardrobe in Only Murders in the Building, but those who want to buy clothes like the…

Top 4 Strategies for AI-Powered Profitability

Retailers today are faced with mounting pressure to maximize their bottom lines while maintaining cost expectations for consumers. But amid volatile market…

Today’s New Warehouse: Automated Backend Operations to Improve Commerce

The ecommerce boom brought on by the COVID-19 pandemic has permanently changed the retail landscape. While people have been shopping online for…

The Future of Ecommerce Demands a Better Understanding of Online Consumer Journeys

Global ecommerce rose from 15% of total retail sales in 2019 to 21% in 2021. It now sits at an estimated 22%…

Mapping Customer Journeys to Design the Right Digital Experiences

Ask any business leader and they’ll readily agree that offering personalized, compelling and consistent digital experience is paramount to distinguishing their brand…

Preparing for the Rise in Online Retail Returns

In 2021, returns cost retailers a whopping $761 billion, or almost 17% of total U.S. retail sales. This year the powerful combination…

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Executive ViewPoints

Conversational Commerce Guides all 5 Stages of the Retail Buying Journey

Business Success Begins with Employee Training and Empowerment

How to Protect Against Rising Organized Retail Crime

How to Ensure a Delightful CX this Cyber 5 Through Synthetic and Real User Monitoring

Holiday Shopping 2022: How AI-Powered Guided Selling Creates Bespoke Customer Experiences

Four Ways to Stay Agile this Holiday Season

TV Commerce: 3 Ways to Make Shopping Click for Consumers

Top 4 Strategies for AI-Powered Profitability

Today’s New Warehouse: Automated Backend Operations to Improve Commerce

The Future of Ecommerce Demands a Better Understanding of Online Consumer Journeys

Mapping Customer Journeys to Design the Right Digital Experiences

Preparing for the Rise in Online Retail Returns

Feature Your Byline

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

Multimodal Commerce: New Era of Online Shopping

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