12 years ago Top Five Ways Wi-Fi Is Transforming Retail Shopper Experience “Customer is the king” and has always been. More so in recent times, when retail customers walk into the store, they are…
12 years ago Taking Your E-Commerce Efforts Global You may be looking at possibilities overseas for growing your business. If you want to offer an online store for consumers abroad,…
12 years ago Reinventing Retail Part 2 As the global economy has expanded and provided a multitude of options for how, where and when shoppers make purchases, the nature…
12 years ago Top 10 Ways Connected Retailers Can See Black During The 2013 Holiday Season And Beyond Cisco has always been keenly interested in the impact of the Internet on society. We have watched through the years as the…
12 years ago Tackling The Urban Myth Of Big Data “Big data” has become the hot new reality star. It has broken past the business and marketing magazines into consumer and mainstream…
12 years ago Use Videos Along The Path To Purchase To Increase Sales Keeping online shoppers engaged (and buying) takes constant attention from retailers. How do you borrow the tactics that work in-store, like end-cap…
12 years ago Why Customer Service Is The Achilles Heel Of Omnichannel Susan, 29, recently ordered a couple of outfits from the web site of her favorite apparel retail chain. The next day, she…
12 years ago Consumers Demand Retail Payments Service And Simplicity As technology becomes smarter and is more widely adopted by consumers around the world, it is driving a new commercial landscape where…
12 years ago Using Digital Place-Based Media To Target Precise Retail Demographics Retail audiences come in all shapes and sizes, but savvy retailers know you can’t hone in on the precise target without a…
12 years ago Strengthening Brand Loyalty With Self-Service Technology Self-service technology continues to grow across a wide variety of retail markets. Many businesses, such as grocery stores and airlines, are using…
12 years ago Lost And Found: Why Journey Mapping Is Critical To Your Business Customer journey mapping is not a new idea. In fact, the concept of “journeys” has become so pervasive and so well understood…
12 years ago Augmenting Reality In Retail The pace of technological innovations makes it nearly impossible for many retailers to plan what is coming next and where to invest…