Executive ViewPoints

Cultivating Loyalty In The Digital Age

Industry data shows that three in five Americans (59%) would try a new brand or company for a better service experience, and…

The New Rules Of Engagement: How Location-Based Technology Builds Customer Loyalty

Retailers increasingly recognize that to stay competitive and provide a new, more personalized shopping experience for customers, they need technology. Here is…

Not Just For Shoppers: How Mobile Helps Store Associates

Have you ever worked as a retail store associate? If so, how long did it take you to memorize the location of…

Smart Investments In 2015

As retailers map out their spending strategy for the rest of 2015, a big question is: What have we learned over the…

Your Customers Are Carrying More Than Plastic And Cash In Their Wallets

When Cloud99 Vapes co-owner Robert Testagrossa heard his point-of-sale system started accepting bitcoin, he set it up right away, knowing that customer…

E-Commerce Marketing And Real-Time Analytics: Strategies For Success

How important is it for e-Commerce businesses to capture marketing analytics in real time? What does “real time” technically mean? Is it…

Putting The Customer At The Center Of Your Global E-Commerce Strategy

Every day it seems another major retailer announces plans to dip its toes in international waters and expand its e-Commerce initiatives into…

What Cost-Per-Hour Means For Retail Marketing Spend

Just a few months ago, the traditional ad model was served a shakeup when the Financial Times announced they’d be rolling out…

Asia’s Shift From Production To Consumption

If you’re younger than 40, you might have a hard time comprehending that it wasn’t very long ago when a “Made In…

Will Apple Pay Finally Make Mobile Payments A Reality For Retail?

Unless you’ve been living under a rock, you’ve probably heard about (and possibly used) Apple’s new mobile wallet, Apple Pay, which launched…

Delivering Better Customer Service: Putting The Person In Personalization

The proliferation of business technologies is creating greater scope than ever for automating customer service processes, but how do retailers ensure these…

What Retailers Can Learn From Amazon Prime’s Success

Since its 2005 launch, Amazon Prime has helped Amazon substantially increase revenues and expand into a wide range of other offerings. Prime’s…

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Executive ViewPoints

Cultivating Loyalty In The Digital Age

The New Rules Of Engagement: How Location-Based Technology Builds Customer Loyalty

Not Just For Shoppers: How Mobile Helps Store Associates

Smart Investments In 2015

Your Customers Are Carrying More Than Plastic And Cash In Their Wallets

E-Commerce Marketing And Real-Time Analytics: Strategies For Success

Putting The Customer At The Center Of Your Global E-Commerce Strategy

What Cost-Per-Hour Means For Retail Marketing Spend

Asia’s Shift From Production To Consumption

Will Apple Pay Finally Make Mobile Payments A Reality For Retail?

Delivering Better Customer Service: Putting The Person In Personalization

What Retailers Can Learn From Amazon Prime’s Success

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State of the Store: Exclusive Insights into Retailers’ 2026 Brick-and-Mortar Plans

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

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