Retailers are at a technology inflection point. Outdated, siloed store systems no longer cut it, creating operational headaches, frustrating customers and stifling innovation. To stay competitive, retailers are adopting modern POS solutions and unified commerce platforms.
Read below for a look at three retailers that are transforming store operations, enhancing customer journeys and driving unified commerce with Aptos ONE.
Buckling up with Aptos ONE
The Buckle, Inc. is moving from Aptos’ Windows-based POS system to Aptos ONE, which is a mobile-first application. “Aptos ONE is an extremely cohesive system, offering advanced store operations and guest engagement capabilities within a flexible platform,” said Brandon Hauff, Vice President of IT at Buckle. “With the Aptos ONE app, Buckle teammates have everything they need to add value to the guest experience, including guest insights, product details, inventory information and loyalty status.
“Our mission is to create the most enjoyable experience possible for those shopping with us and those working for us,” Hauff added. “Our investment in Aptos ONE supports that mission, bringing to life an experience that is relevant, informed and frictionless.”
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Fantastic adoption for Foot Locker subsidiary
WSS, a subsidiary of Foot Locker, Inc., is on a growth trajectory and has turned to Aptos ONE to support that growth. “We are a visionary organization, and our technology investments reflect that,” said Sarah Derba, Vice President, Information Technology at WSS. “Modern software architectures are important to us, and so is field performance. When evaluating POS systems, we put a lot of consideration into questions like ‘how is this going to perform in the field?’ and ‘is this going to make the job easier and better for our employees?’
“Now that we’re live with Aptos ONE, we’re seeing firsthand the positive impact that it has on employee and customer satisfaction and the overall energy in our stores,” Derba said. “What has impressed us the most has been the speed and ease of serving customers, and the speed and ease to configure, update and deploy the application.”
Derba continued, “Aptos ONE proves that enterprise-grade POS applications can be fast and easy to use while still offering deep functionality. Our adoption of Aptos ONE has been fantastic.”
In-store and beyond with Road Runner Sports
Road Runner Sports sees Aptos ONE as transformative to its business.
“At Road Runner Sports, we’ve redefined the traditional shoe-buying experience – from our groundbreaking shoe-fitting technology to our comprehensive membership program to our curated assortment of top brands,” said Tom Compogiannis, Chief Financial Officer at Road Runner Sports. “We’re always looking for ways to elevate our customers’ journey with us, which led to our interest in Aptos ONE.
“With Aptos ONE, our Team Members will have everything they need to serve shoppers – whether that’s mobile checkout, looking up real-time inventory and placing an order for an item not at that store, accessing customer profile and loyalty information, processing returns, checking order status and much more – all on a single device.
“We are proud of the experience we offer in our stores today, and we believe that equipping our Team Members with this next-gen POS solution is going to make our store experience even better. With Aptos ONE, we can offer shoppers more personalized, streamlined and informed service – without ever leaving their side or asking them to wait in line. Aptos ONE has the power to transform customer and Team Member interactions.”
In addition to the benefits Aptos ONE will bring to the store experience, Compogiannis sees significant opportunities in leveraging the technology for Road Runner Sports pop-up shops at events, expos and other gatherings.
“We want to interact with Road Runner Sports customers and potential customers wherever they are,” Compogiannis said. “As a cloud-native, mobile-first solution, Aptos ONE makes it easy to conduct selling activities just about anywhere.
“Our store teams can go out and fully immerse themselves into their local communities, inspiring people to find their perfect shoe fit and live an active lifestyle. The potential for customer acquisition and sales transactions outside the store is endless; Aptos ONE’s ability to enable this is one of the key reasons why we selected this platform.”
To learn more about Aptos ONE and access the latest resources on modern store transformation, click here.
