Retail Reset

A Virtual Forum Addressing COVID-19 Recovery Strategies

What’s The Future Of Retail CX?

Dan Gingiss on Retail Reset

How will the definition of a “great customer experience” change in a post-COVID world? What will brands and retailers need to do to assess and revise their brand promises to meet new customer needs? How will technology help augment these experiences, if at all? We answer the big, strategic questions that many CX leaders have in these times as we sit down with author, speaker, and consultant Dan Gingiss. 


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