Retail Reset: Featured In Customer Experience

What’s The Future Of Retail CX?

How will the definition of a “great customer experience” change in a post-COVID world? What will brands and retailers need to do…

Using Marketing To Reaffirm Purpose And Value

In April and May, the Siegel+Gale team interviewed a panel of CMOs to assess how their priorities and tactics changed in light…

Retail Reopening Update: What Retailers (And Consumers) Are Seeing

Stacey Widlitz keeps a close eye on all things retail. On the heels of new store reopenings, the founder of SW Retail…

Reimagining The In-Store ‘Browse’ Experience In The Age Of COVID-19

Shoppers who once luxuriated in simply browsing through the aisles of a brick-and-mortar store are likely to face a very different retail…

Making ‘Purpose’ An Actionable Post-Crisis Retail Strategy

In order to survive and thrive in the future, retailers need to rethink their brand purpose, Jeff Fromm explained in this session….

Beyond Cost Mitigation: Surviving Through COVID-19

The knee-jerk reaction for many retailers dealing with COVID-19 has been to cut costs, inventory and debt as quickly as possible. But…

Why The “Captive Economy” Will Change Consumer Behaviors Forever

In his work as a consumer behaviouralist, Ken Hughes studies the innate behaviors of humans and how they’re influenced by internal and…

View the Retail Trendcaster Webinar Series on-demand to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.