3 years ago What’s The Future Of Retail CX? How will the definition of a “great customer experience” change in a post-COVID world? What will brands and retailers need to do…
3 years ago Using Marketing To Reaffirm Purpose And Value In April and May, the Siegel+Gale team interviewed a panel of CMOs to assess how their priorities and tactics changed in light…
3 years ago Retail Reopening Update: What Retailers (And Consumers) Are Seeing Stacey Widlitz keeps a close eye on all things retail. On the heels of new store reopenings, the founder of SW Retail…
3 years ago Reimagining The In-Store ‘Browse’ Experience In The Age Of COVID-19 Shoppers who once luxuriated in simply browsing through the aisles of a brick-and-mortar store are likely to face a very different retail…
3 years ago Making ‘Purpose’ An Actionable Post-Crisis Retail Strategy In order to survive and thrive in the future, retailers need to rethink their brand purpose, Jeff Fromm explained in this session….
3 years ago Beyond Cost Mitigation: Surviving Through COVID-19 The knee-jerk reaction for many retailers dealing with COVID-19 has been to cut costs, inventory and debt as quickly as possible. But…
3 years ago Why The “Captive Economy” Will Change Consumer Behaviors Forever In his work as a consumer behaviouralist, Ken Hughes studies the innate behaviors of humans and how they’re influenced by internal and…
Omnichannel Orchestration: How to Optimize Inventory Amid Shifting Consumer Behaviors & Industry Disruptions