TouchPoints TV: Frank Riso, Motorola

Frank Riso, Motorola

Frank Riso, Senior Director, Global Retail Lead, Motorola talks about three key trends in retail: mobilizing store associates; reaching the smarter consumers; and controlling store assets. Riso also discusses the company’s annual research project, which included store associates this year. “More than half of store associates are concerned that they do not have the information the customers have,” said Riso.



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