BJ’s Wholesale Club has entered a partnership with Simbe to roll out the solution provider’s automated business intelligence robot, Tally, to all 237 stores. The retailer plans to utilize the AI-powered solution to provide greater visibility into club conditions and drive deeper business insights.
Tally autonomously roams club aisles multiple times per day, leveraging its computer vision capabilities to collect accurate shelf data that can help ensure products are in-stock, shelved appropriately and accurately priced. Prior to the launch, Simbe worked with BJ’s to refine the technology in order to optimize it for the unique layouts and product assortments of a club retailer.
BJ’s will use this real-time data to enable faster restocking, help associates and shoppers to quickly locate products and improve inventory tracking. The ultimate goal is to free up associates’ time to put more of their effort toward customer service while enabling optimal store conditions and accurate merchandising execution.
“We are excited to collaborate with Simbe to bring their industry-leading technology and platform to our clubs,” said Jeff Desroches, EVP, Chief Operations Officer at BJ’s Wholesale Club in a statement. “By deploying Tally in all of our club locations, we will gain unprecedented insights which will leverage real-time data, enabling us to continuously improve our operation and ensure that we’re offering the best possible experience to both our team members and members.”
More and more retailers are embracing in-store automation and robotics to empower their associates and drive a great customer experience. Other companies implementing similar technology include:
- Sam’s Club, which rolled out automated floor-scrubbing and shelf-scanning robots to its stores over the course of 2022 through a partnership with Brain Corp and Tennant Company;
- Kum & Go, which is in the process of introducing ICE Cobotics’ Cobi 18 floor-cleaning robotics across its locations, to free up associates to spend more time on tasks like stocking shelves and coolers, handling fresh food orders and engaging with customers; and
- Vallarta Supermarkets, which is piloting autonomous robots in five locations to support employees by identifying in-store hazards, and using robots equipped with inventory management technology in a sixth store.