associates

Addressing New Challenges in Managing Retail and Service Employees Post-Pandemic

The COVID-19 pandemic brought more changes to the retail and related service sectors than any other event in recent memory. These situations…

GNC Empowers In-Store Associates with Tools to Enable Digital Sales and Consulting

GNC will revamp its brick-and-mortar stores to make them into “home bases” where its tech-driven omnichannel experience will be launched. Each store…

Walmart Plans to Bring Automation to 65% of its Stores by 2026

Walmart plans to introduce automation at nearly two-thirds of its stores and aims to have approximately 55% of its fulfillment center volume…

BJ’s Wholesale Club to Power Up Shelf-Scanning Robots at All Locations

BJ’s Wholesale Club has entered a partnership with Simbe to roll out the solution provider’s automated business intelligence robot, Tally, to all…

The Home Depot Falters While Walmart Holds Strong in Q4, but Both Temper 2023 Outlooks

Both The Home Depot and Walmart reported cautious outlooks for 2023 in the face of continued uncertainty following a year of high…

The Home Depot Introduces New Associate-Facing App, Updates Hourly Pay Practices

The Home Depot is enhancing its associate experience with a new app developed to help them prioritize tasks more effectively, and a…

Great Store Experiences Don’t Mean Making it Disneyland — Invest With Your Brand Ethos in Mind

The past two years have proven that the store is anything but dead. Retail has managed to bounce back from the depths…

Sparked by Pandemic Stresses, Unionizing Workers Seek Respect and a Place at the Table

While only a small number of retail stores have unionized, the growing popularity of the movement may herald of what’s to come….

Ritual Makes its Commitment to Transparency Literal With Flagship Store

Making the leap from a DTC brand to having a physical presence can be a smart move for an ecommerce pure play,…

The Home Depot Deploys 125,000 Multi-Function Associate Mobile Devices Chainwide

The Home Depot will roll out more than 125,000 new hdPhones to associates in order to improve both the worker and customer…

Inside Walmart’s Expanding Last Mile Strategy: Employee Empowerment, Automation and Sustainability

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. The…

Employee Empowerment Plus Flexibility and Tech Help Neiman Marcus Decrease Turnover 20%

The COVID-19 pandemic has changed the culture of work for all employees, from white collar office workers going remote to associates on…

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associates

Addressing New Challenges in Managing Retail and Service Employees Post-Pandemic

GNC Empowers In-Store Associates with Tools to Enable Digital Sales and Consulting

Walmart Plans to Bring Automation to 65% of its Stores by 2026

BJ’s Wholesale Club to Power Up Shelf-Scanning Robots at All Locations

The Home Depot Falters While Walmart Holds Strong in Q4, but Both Temper 2023 Outlooks

The Home Depot Introduces New Associate-Facing App, Updates Hourly Pay Practices

Great Store Experiences Don’t Mean Making it Disneyland — Invest With Your Brand Ethos in Mind

Sparked by Pandemic Stresses, Unionizing Workers Seek Respect and a Place at the Table

Ritual Makes its Commitment to Transparency Literal With Flagship Store

The Home Depot Deploys 125,000 Multi-Function Associate Mobile Devices Chainwide

Inside Walmart’s Expanding Last Mile Strategy: Employee Empowerment, Automation and Sustainability

Employee Empowerment Plus Flexibility and Tech Help Neiman Marcus Decrease Turnover 20%

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

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