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Payment has become a challenging and complicated scenario for retailers. Mobile technology, NFC and EMV offer valuable opportunities, but at a cost. Together with payment processors, banks and technology providers, merchants must uncover the best solutions for their particular business. If it’s time for a POS upgrade, then mobile POS featuring a variety of payment options must be on the table. Access the latest trend updates, news, and case studies with this up-to-the-minute coverage.

Porter’s Brings POS To Cloud With Springboard

More retailers are moving their POS systems from the store to the cloud, so they can access and analyze sales, customers and products across multiple stores. Having this real-time access to data empowers retailers to keep a constant pulse on business performance and make the necessary changes to improve results moving forward. Prideful in its ability to keep up with the latest industry and technology trends, specialty crafts retailer Porter’s Craft & Frame has implemented Springboard Retail to keep track of performance during the competitive holiday season. In September 2014, the retailer replaced its 15 PC-based POS terminals in two stores with tablets featuring the Springboard retail management platform.

56% Of Consumers Want To Pay For Items With Mobile Devices

More than half (56%) of shoppers would be interested in using a mobile device to pay for a gift during the holiday season, according to research from Retale.    Even with the release of Apple Pay, 51% of shoppers said they are more likely to use PayPal to complete a purchase, while others said they would use mobile banking apps (21%). Only 10% of respondents said they would use Apple Pay versus all other mobile payment options.

Heckler Design And POS Portal Partner To Accelerate Mobile POS Adoption

Retailers across categories are embracing mobile POS (mPOS) to improve the in-store customer experience. While some businesses rely on mobile devices to decrease speed checkout times, others are taking an approach more focused on assisted selling and clienteling.   Heckler Design, an mPOS hardware provider, and distributor POS Portal have partnered to combine and deliver services and hardware to mPOS software developers and resellers for the retail industry. The partnership is designed to accelerate mPOS adoption by creating faster access to hardware, easy merchant ordering and complete deployment services. Merchants also will have access to hardware support and a unified customer care experience.

Zing Register Brings POS To Tablet Devices

For the most part, small and mid-sized businesses (SMBs) lack the resources and budget to implement the latest, cutting-edge technology. As a result, they’re hindered from successfully keeping pace with their larger counterparts. To help SMBs create a more compelling customer experience, Zing has released Register, a cloud-based iPad app. The solution is designed to help retailers manage multiple POS functions in one, including account management, payment processing and real-time data analysis. Retailers can install Register into their local system and integrate it with existing POS solutions. Updates, upgrades and backups become Zing's responsibility, freeing up merchants to focus on their core business drivers instead of handling maintenance and operations.

Ingenico Releases New ROAMpay Mobile POS App

  • Published in News Briefs
ROAM, a division of mobile commerce platform provider Ingenico Mobile Solutions, debuted the latest version of its mobile POS application, ROAMpay X5 at Money20/20 in Las Vegas, Nev. The new release includes a redesigned User Interface (UI) and now supports all mobile payment types, including: EMV chip-and-PIN, EMV chip-and-sign, mag…
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53 Million Email Addresses Snatched During Home Depot Breach

Home Depot has shared new findings from its payment data breach investigation. The retailer has confirmed that in addition to the 56 million payment cards compromised, 53 million email addresses were stolen during the breach, which occurred between April and September 2014. Files containing the emails did not contain passwords, payment card information or other personal information.  The investigation, which was conducted with assistance from law enforcement and third-party IT security experts, confirmed that criminals used a third-party vendor’s user name and password to enter Home Depot’s network. However, these credentials did not provide direct access to the retailer’s POS devices. Hackers eventually acquired elevated rights that allowed them to enter the network and deploy custom-built malware on self-checkout systems in stores across the U.S. and Canada.

McDonald’s Rolls Out Mobile Payment In U.S. Locations

After a successful pilot, fast food giant McDonald’s is rolling out mobile payment technology from Softcard in all U.S. locations.  McDonald’s customers now can tap and pay for their meals in-restaurant and in the drive-thru lane using the Softcard mobile app. This is the largest deployment of NFC-based mobile commerce in a drive-thru environment, according to an announcement from McDonald’s.  

Money20/20 Roundup: Payment Players Announce New Solutions, Services And Partnerships

More than 7,500 attendees, including CEOs from 2,500 companies across 60 countries, are converging for the Money20/20 conference in Las Vegas, Nev. The show, taking place Nov. 2-5, 2014, will spotlight the latest payment trends, solutions and innovations. One day into the show, and various solution providers are announcing new partnerships, solutions and services. Here is a roundup of some of the announcements thus far:  

5 Things To Look For When Switching To A Modern POS

In recent years, small business owners have likely faced one opponent more formidable than even the liveliest competitor: the changing face of retail. Customers have decided they want it all from retailers. You need to be sustainable and have a social impact component; and you need to have every product they want, when they want, and where they want it. Meet these demands or face the repercussions of stinging Web reviews. Switching to a modern point-of-sale system can revolutionize the way you do business, but it’s no easy decision to make. To help you out, here are five features a great modern POS system should offer that will catapult your business into the new age of retail:

Retail, NSA Breaches Influence Security Strategies

More than half (52%) of businesses believe that a cyber-attacker is currently on their network, or has been in the past year, according to the Global Advanced Threat Landscape Survey from CyberArk. Additionally, more than two thirds (68%) of organizations said the NSA breach (37%) and major retail breaches at Target and Neiman Marcus (31%) impacted their security strategies the most in the past year. While the NSA breach was an inside attack and the retail breaches were from external sources, both events occurred due to the theft and exploitation of “privileged accounts,” which are employee credentials used to gain access to systems.

Money20/20 Launches Payment Conference In Europe

  • Published in News Briefs
Money2020 LLC, organizer of the payments and financial services event Money20/20, has announced the launch of the Money20/20Europe conference and exhibition. The event is set to take place in spring 2016, but the location and specific date have not been revealed. Money20/20Europe will focus on opportunities and challenges present in…
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Rite Aid No Longer Supports Apple Pay

Rite Aid has reportedly disabled Apple Pay capabilities in its stores, according to a report from MacRumors. The pharmacy chain has yet to confirmed or deny the shutdown of the service. Apple Pay is compatible with any POS system that supports NFC technology, but customers who used the service on…
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