Omnichannel Alignment

Build-A-Bear Brings its Characters to Life in New Animated Series

Build-A-Bear is launching an original animated series called KABU featuring familiar characters from its line of build-your-own plush toys. The series will…

Inclusive Sizing Leaders FullBeauty and Destination XL Combine in ‘Merger of Equals’

Destination XL Group (DXL) and FullBeauty Brands, both giants in the big-and-tall/inclusive-sizing category, will combine in a “merger of equals” with combined…

Uber Direct Partners with Shopify to Integrate On-Demand Delivery Options for Merchants

Shopify Plus merchants in the U.S., Canada and France can now embed multiple delivery options into their checkout experiences via a partnership…

UPDATE: Amazon Expands Same-Day Perishables Delivery Nationwide

[Update as of December 10, 2025] Same-day delivery of fresh groceries from Amazon is now available in more 2,300 cities and towns…

Ikea Among the Kiwis: Retailer Opens First New Zealand Store

Ikea has opened its first store in New Zealand, in Auckland’s Sylvia Park, and has added 29 pickup points throughout the country…

Nike Reorganizes Senior Leadership Team, Establishes COO Role

Nike has reconfigured its Senior Leadership Team (SLT) as part of the brand’s turnaround strategy, creating the role of Chief Operating Officer,…

The North Face Opens New Global Flagship in NYC

The new store is part of the company’s strategy to create more immersive retail experiences that connect its physical and digital presence,…

New Fabletics Flagship Brings AI-Powered Operations to Westfield Century City

Fabletics will open its new West Coast flagship store on Nov. 20 at Westfield Century City, bringing the brand’s tech-forward style of…

UPDATE: Ford to Sell Pre-Owned Vehicles via Amazon Autos

[Update as of Nov. 17, 2025] Ford Motor has made certified pre-owned (CPO) vehicles available for sale in Los Angeles, Seattle and…

Fear Not the ‘Insult Rate’: How AI Optimizes Returns and Keeps Consumers Loyal

When honest consumers have a legitimate return denied, the experience can be a sledgehammer to their loyalty. It’s a situation that retailers…

Mall Operator Simon Adds Omnichannel Multi-Retailer Loyalty Program

Real estate investment trust Simon has launched the Simon+ loyalty program, giving members the opportunity to earn cash back, points and perks…

Exclusive Q&A: New Helzberg Store Concept Sparkles for Younger Jewelry Shoppers

Jewelry is meant to be timeless, but the process of buying jewelry — particularly big-moment purchases like engagement and wedding rings —…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Omnichannel Alignment

Build-A-Bear Brings its Characters to Life in New Animated Series

Inclusive Sizing Leaders FullBeauty and Destination XL Combine in ‘Merger of Equals’

Uber Direct Partners with Shopify to Integrate On-Demand Delivery Options for Merchants

UPDATE: Amazon Expands Same-Day Perishables Delivery Nationwide

Ikea Among the Kiwis: Retailer Opens First New Zealand Store

Nike Reorganizes Senior Leadership Team, Establishes COO Role

The North Face Opens New Global Flagship in NYC

New Fabletics Flagship Brings AI-Powered Operations to Westfield Century City

UPDATE: Ford to Sell Pre-Owned Vehicles via Amazon Autos

Fear Not the ‘Insult Rate’: How AI Optimizes Returns and Keeps Consumers Loyal

Mall Operator Simon Adds Omnichannel Multi-Retailer Loyalty Program

Exclusive Q&A: New Helzberg Store Concept Sparkles for Younger Jewelry Shoppers

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

Multimodal Commerce: New Era of Online Shopping

Groceryshop

Shoptalk Fall

NRF Europe

eTail Connect West

eTail Boston

Interests:

Omnichannel Alignment

Access The Media Kit

Interests:

Access Our Editorial Calendar