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Walmart Unifies Grocery And Walmart Apps, Adds Fulfillment And Payment Options

Walmart is in the process of merging the Walmart Grocery and Walmart apps in order to streamline the shopping experience. The retailer already is receiving 50% of all online grocery orders from the new Walmart App, and is continuing to develop the experience with new features:

  • Additional Pickup and Delivery Availability: The retailer added new slots for online grocery pickup, including high-risk-only slots, as well as additional information and notifications via app, email and text message;
  • Express Delivery: Customers can reserve a no-contact pickup or delivery time, as well as Express Delivery in some areas, to receive their items in less than two hours;
  • Prescription Refills, Curbside Pickup And Mail Delivery: Shoppers can use the app to refill prescriptions, including those picked up through the drive-thru, with exclusive access to curbside pickup and home delivery options; and
  • Payment And Cash Back: Customers can make touch-free payments at any Walmart register using Walmart Pay from the Walmart App.

Online options have been particularly important for Walmart during the COVID-19 crisis. The need for social distancing caused e-Commerce sales to rise 74% during its latest quarter, with the first several weeks of the outbreak particularly strong for groceries and household essentials.

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