store operations

Scaling Store Experiences: 4 Lessons from Rekon Retail

For Rebekah Kondrat, retail is magic. “A great experience, like a physical retail environment, can change someone’s day,” she said in an…

Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they create more productive and…

How The Vitamin Shoppe’s POS Upgrade is Leveling Up its Omnichannel Experience

Nearly 75% of consumers say the way they shop in stores has changed significantly over the past three years, according to Retail…

Key Factors of a Successful Retail Industry Training Strategy

This sponsored content is brought to you by iSpring Solutions. Within the retail industry, staff training, teaching and upskilling is a widely…

Primark President: ‘Our Business is Set Up for People to Grow Into’

Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and companies that will…

Office Depot Improves In-Store Task Completion Rate by 42% with Cloud Technology

Office Depot’s task completion rate has reached 90% across its network of 1,500 stores and 13,000 associates since implementing Zebra’s Workcloud software…

To Tackle Workforce Issues, Retail Leaders Need to Display Their Vulnerability

With our Editors Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in…

3 Ways to Use Data to Improve In-Store Experiences

Retailers have access to troves of data: data about their customers, their products and their business. But despite earnest proclamations that consumers…

Struggling with Associate Engagement? Follow These 3 Tips

According to a 2022 analysis, the turnover rate for hourly in-store retail positions is 75.8%. In addition, 63% of frontline retail managers…

Belk Expands Outlet Concept with New and Discounted Items

Belk will open five additional Belk Outlet locations as part of a new concept launched at the start of 2023. Each Belk…

Kum & Go Deploys Cleaning Robots to Free Up Associates for Customer Service

Kum & Go will implement ICE Cobotics’ Cobi 18 floor cleaning robotics across the convenience retailer’s 400+ locations. The automation will free…

Reports: Macy’s to Shutter Four Full-Line Stores as it Prepares for Challenging Year

Macy’s will reportedly close four locations, in Fort Collins, Colo.; Gaitherbeurg, Md.; Kanohe, Hawaii; and Los Angeles in January 2023, according to…

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