smartphones

NRF: The Current Landscape Of Mobile Payments And Where It’s Headed

One-in-five consumers have had a bad retail experience, according to a Temkin Group report on customer experiences. But mobile devices — such…

Caché Personalizes Digital Messaging With Usablenet Mobile App

Today’s hyper-connected omnichannel consumers jump from one touch point to the next throughout the day, while browsing inventory, researching specific products and…

You Don’t Need A Mobile Strategy!

Mobile might be in the forefront of your mind, but just catering to it could easily steer you into a dead end….

Shopper Sentiment Research Finds Retailers “Behind The Mobile Curve”

With the 2012 holiday season freshly behind us, retailers and suppliers are striving to collect detailed information on consumers’ cross-channel shopping strategies,…

A Decade Of Retail

Recently, Retail TouchPoints had the opportunity to speak with Brad Fick from Direct Source, and find out his viewpoints on how technology…

Holiday Sales Are Up, But Experts Debate Impact Of Early Thanksgiving Openings

It has been a jolly holiday season so far for retailers, with Thanksgiving weekend garnering positive results nationwide. More than 35 million…

Omnichannel Shoppers To Spend 71% More Than Single Channel Consumers This Holiday Season

Steadily improving sentiment about the economy is expected to cause an increase consumer spending this holiday season, according to new research from…

Retailers Lose Ground In 2012 Brand Keys Loyalty Ranking

Retailers today are utilizing innovative tools and technologies to better connect with omnichannel shoppers. However, some brands at times struggle to pinpoint…

The Shopper Marketing Expo: Executives From Walgreens And Family Dollar Share Insights

Thousands of brand marketers, retail executives and other industry professionals in search of shopper marketing excellence attended the annual Shopper Marketing Expo,…

Best Buy Integrates With ShopSavvy Wallet To Better Connect With Mobile Shoppers

More consumers are tapping into smartphones to compare prices in brick-and-mortar store aisles. In fact, research completed via smartphones influences 5.1% of…

Speed of Mobile Page Launch A Top Challenge For Retailers

As smartphone and tablet adoption continues to increase, retailers are recognizing and addressing the unique wants and needs of today’s mobile-savvy consumers….

Retailers Update In-Store Technology To Offer Real-Time Customer Engagement

Consumer demand for instant access to product information is driving developments around in-store technology. Ben & Jerry’s, 4food, The Home Depot and…

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