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Sears Secures $500 Million Loan To Enhance Omnichannel Capabilities

Sears Holding Corporation’s subsidiaries have secured a 15-month, $500 million loan, designed to give the company financial flexibility as it transforms itself…

Sears Extends “Reserve It” Service To Shop Your Way Members

Some consumers may believe shopping online is more convenient, but it can be challenging to purchase apparel online because of the inability…

Looking Beyond Engagement, Retailers Embrace Social Media As A Selling Tool

Customer engagement and interaction has gone digital, and social media is helping shoppers become more communal with their favorite brands — and…

Sears Unveils New Service Tools For Shop Your Way Members

Only 7% of consumers are extremely satisfied with the customer service brands are providing across channels, according to research from Zendesk. With…

Sears And EcoRebates Offer Instant Online Rebates To California Consumers

Sears and EcoRebatesunveiled a rebate program for California “SHOP YOUR WAY” members and appliance customers to save instantly on qualifying products. Sears…