predictive analytics

Ferragamo Aims to ‘Strengthen its Bond’ with Customers Through New CX Platform

Italian luxury brand Salvatore Ferragamo has partnered with Medallia to improve the customer experience across its international network of ecommerce sitesand 654…

How Smart Automation Powered By Retail AI Can Improve Your Retail Business

Scaling a modern retail business requires a combination of automation and predictive analytics. Here’s how to leverage these technologies to get real…

5 Things Retailers Can Do To Avoid Chargebacks

For decades, EDI has been the standard of how businesses exchange information, documents, and data — to this day it still remains…

Mastering Omnichannel Buying Journeys With Predictive Analytics

To compete with Amazon, Walmart has invested heavily in automation. Just recently, the company recruited a fleet of autonomous floor scrubbers and…

Nike Acquires Celect To Better Anticipate Customer Demand

Nike has acquired Celect, a predictive analytics and demand sensing technology company, for an undisclosed sum. The acquisition is fueling the footwear…

Unlocking The Value Of Artificial Intelligence For Retailers

At a recent Future Stores Miami conference, I attended a panel discussion focused on practical applications of artificial intelligence (AI) to enhance…

Farmstead Launches Predictive Behavior-Based ‘Smart Shopping List’

Farmstead, an online grocer of locally sourced produce based in San Francisco, has introduced a Smart Shopping List feature, designed to predict…

Predictive Analytics: Optimizing Pricing And Promotions In E-Commerce Means Combining Tools

Most retailers are already engaged in data analytics and predictive modeling. Today, using data to predict more successful outcomes — ultimately leading…

Marks & Spencer Leverages Predictive Analytics Platform For Buying, Pricing Decisions

Marks & Spencer (M&S), the UK-based department store, has expanded its partnership with First Insight, a platform designed to help retailers make…

Retail 2025: AI And Digital Natives Will Rule

As futuristic as the year 2025 sounds, it is now less than eight years away. Will time travel, flying cars and summer…

Machine Learning Solution Optimizes Google Shopping Campaigns

Criteo has introduced a new search solution following beta tests with leading retailers including Revolve Clothing, Teleflora and Camping World. The automated,…