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Nike Acquires Celect To Better Anticipate Customer Demand

Nike Acquires Celect To Better Anticipate Customer Demand

Nike has acquired Celect, a predictive analytics and demand sensing technology company, for an undisclosed sum. The acquisition is fueling the footwear and apparel giant’s global “Consumer Direct Offense” strategy, according to a statement.

Direct-to-consumer (DTC) sales are becoming a major cornerstone of the Nike business model. Sales from Nike’s Direct business rose 12%, from $9.1 billion in fiscal 2017 to $10.4 billion in fiscal 2018, according to SEC filings. Fueled by online growth, direct revenue now makes up about 30% of total Nike brand revenue, the company said.

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By integrating the Celect technology into its mobile apps and web site, Nike seeks to better predict what styles of sneakers and apparel customers want, when they want them and where they want to buy them from, Chief Operating Officer Eric Sprunk told CNBC. With Celect, Nike aims to reduce out-of-stock rates and minimize situations where sneaker and apparel demand remain unplanned, as a way to put less pressure on profit margins.

“Our goal is to serve consumers more personally at scale,” Sprunk said. “We have to anticipate demand. We don’t have six months to do it. We have 30 minutes.”Nike opted to acquire Celect instead of spending two or three years trying to incubate the same platform in-house, he said.

The Celect deal isn’t the first data-driven purchase for Nike. In March 2018, Nike acquired consumer data analytics firm Zodiac in a bid to speed its digital transformation as its sales continued to shift online. In April 2018 Nike acquired Israel-based computer vision company Invertex, the company behind the recent rollout of Nike Fit — a 3D scanning feature within Nike’s mobile app that’s able to accurately predict what size shoes people should buy.

The Celect team will immediately be integrated into Nike's Global Operations Team, and its co-founders will continue as tenured professors at the Massachusetts Institute of Technology, consulting Nike on an ongoing basis.

The Nike-Celect deal is another example of the convergence of technology companies with retailers, consumer goods companies and even quick service restaurants. Retailers and consumer goods companies made the most tech acquisitions (32% of all deals) of all non-tech firms in 2018, according to PwC.

In March 2018, Nordstrom acquired two Seattle-based retail technology startups: BevyUp and MessageYes. BevyUp is a platform designed to enable sales associates to communicate with each other on the back end, whileMessageYes enables Nordstrom to send shoppers who opt in more personalized notifications while they browse online. 

In March, McDonald’s acquired omnichannel personalization solution provider Dynamic Yield for $300 million, with the initial intent of providing personalized drive-thru menus that show food items based on time of day, weather, current restaurant traffic and trending menu items. Less than a month later, McDonald’s took a $3.7 million investment stake (9.9%) in Plexure, a mobile engagement software company.

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