omnichannel

5 Ways Food Stores are Leading in Experience Innovation

Food shopping is a highly personal, and sometimes emotional, experience. For some, food aligns directly with their beliefs; for others, it’s a…

Steve Madden Upgrades OMS to Strengthen Omnichannel Offerings

Steve Madden, Ltd. has fortified its omnichannel functionalities with same-day BOPIS, ship-from-store and pre-order offerings, deploying a new order management system (OMS)…

The Home Depot Enhances CDP to Personalize the Shopper Journey

Using a combination of online and offline data sourced from across its organization, The Home Depot will offer product suggestions designed to…

Intermix Taps Former NMG Head for Interim CEO Role

Intermix has named board member and former President and CEO of Neiman Marcus Group Karen Katz to the position of interim CEO,…

Digital Transformation Exposes the Missing Middle Layer Between Online and Brick-and-Mortar

Digital disruption is taking place in retail more than any other sector. While customers are gaining benefits from easier access and smarter…

Tom Tailor Enhances Mobile Customer Experience With New App

Casual lifestyle brand Tom Tailor has launched a new mobile shopping experience through the NewStore omnichannel cloud platform’s Consumer App. Currently available…

David’s Bridal Acquires Digital Custom Wedding Dress Design Startup

Bridal and special occasion retailer David’s Bridal has acquired Anomalie, a digital startup that helps brides-to-be plan every detail of their wedding…

ESW Acquires Scalefast to Bolster Cross-Border Commerce Solutions

DTC ecommerce solution provider ESW will acquire Scalefast, an end-to-end ecommerce company, in a deal that is expected to close by mid-year…

Store Management Costs in the Era of Ecommerce

Food retail demand has become fractured across multiple channels, with traditional brick-and-mortar formats losing out to the online medium. In 2019, online…

Brooklinen Plans to Operate up to 30 Physical Stores by Late 2024

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets…

Exclusive J.Jill Q&A: ‘We Want to be a Part of her Life Versus her Being a Part of Our Brand’

The J.Jill customer doesn’t need a confidence boost — she is already comfortable in her own skin. Recognizing this characteristic of its…

How Bollé Brands Increased YoY Sales 456% with Omnichannel AR

Ask Chris Abbruzzese, VP of Trade Marketing for Bollé Brands, how the company increased year-over-year sales by 456% from January 2020 to January…

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