Multichannel Commerce

60% Of Shoppers Say Retailers Offer Above-Average Customer Service

Retailers are constantly looking for innovative ways to provide top-notch customer service to their shoppers. Survey results from KANA Software, a subsidiary…

Plow & Hearth Creates Consistent Experience Across All Brands

Managing multiple web sites can be a difficult task for businesses, especially when each site is different in appearance and branding. While…

Solution Roundup: 10 Companies Provide Retailers With New And Updated Solutions

Retailers are seeking innovative solutions and services to help them better keep pace with a variety of trends across digital and physical…

Pacific Sunwear Evolves To Omnichannel Retailing

Today’s savvy shoppers are demanding seamless brand experiences across channels so they can browse and buy at any time, using any device….

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