Juniper Research

#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series, Resilient…

Study: Chatbots Will Save Retailers, Banks And Health Care Providers $11 Billion Per Year

Retailers, banks and health care companies that implement chatbots can save as much as $11.5 billion annually by 2023, up from an…

Digital Commerce Transactions To Soar Past $8 Trillion By 2020

Retailers are being warned in no uncertain terms about the importance of optimizing their e-Commerce experiences, and this necessity is only going…

Mobile Transactions To Reach 2 Billion By 2017

More than two billion consumers will complete a transaction using a smartphone or tablet by the end of 2017, an increase from…

Retail Executives, Industry Experts Deliver Cross-Channel Industry Insight During Customer LifeCycle Conference

Highlighting the increasing focus on cross-channel engagement, Retail TouchPoints welcomed retail and industry expert presenters to the Customer LifeCycle Conference (CLC). Sessions…

New Study Predicts $50B NFC Market By 2014; Results Follow Google Wallet Intro

Near Field Communications (NFC) may be closer to significant U.S. penetration, following Google’s announcement of their latest venture, Google Wallet, on March…

Mobile Wallet Moves Closer To Reality With Recent Momentum For NFC

Over the past few weeks, major brands including Amazon.com, Apple, Microsoft, and Google have all either introduced or are rumored to be…

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